Aloft Cincinnati West Chester, Westchester Hotels

Name: Aloft Cincinnati West Chester
Address: 9183 Centre Pointe Dr, Westchester, 45069, United States, Westchester, Ohio, 45069, United States

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

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Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Aloft Cincinnati West Chester

Aloft Cincinnati West Chester

Aloft Cincinnati West Chester is situated in West Chester, 17 km from Kings Island and 24 km from Cincinnati Zoo and Botanical Garden. Featuring a bar, the 3-star hotel has air-conditioned rooms with a private bathroom.

Ratings and reviews

Cleanliness5.0

Location4.6

Service3.4

Rooms4.2

Value4.0

Sleep quality2.7

Traveller reviews

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Business traveller

Comment: 28 Apr 2025

Convenient and clean stay!

Very clean rooms and common areas, lots of free parking, and overall great stay. Staff was very friendly, and location is nearby lots of food and attractions. Area seems very safe and fairly quiet. Modern Aloft feel as always! Trendy lobby and bar area.

Comment: 18 Apr 2025

Stayed in: Apr 2025

Got locked out of my room several times because the key card would not work and my license was in the room had to wait longer than expected for someone to come let me in my room will not be back

Comment: 13 Apr 2025

Stayed in: Apr 2025

The hotel itself was clean and had a beautiful modern look, which we really appreciated after a long trip. However, the front desk service was incredibly disappointing and frustrating.
After traveling 15 hours from Texas, I realized I had forgotten my ID. The reservation was under my name, but it had been paid in full with my husband’s credit card—and he had his ID and card on hand. I explained the situation to the front desk agent, but he was completely unhelpful and showed no empathy.
They made us call customer service to get the name changed, and even the rep on the phone confirmed that my husband’s ID and card should have been sufficient. Since we booked through Hotels.com, I had to call them too. They updated the reservation and sent a receipt with my husband’s name, but the front desk still wouldn’t accept it because it hadn’t updated in their system. I called Hotels.com again, and even when their rep spoke directly with the hotel, it still wasn’t enough—they insisted on contacting their billing department.
Keep in mind, we had already paid in full on March 20. After an exhausting hour and a half of back-and-forth, they finally let us check in using my husband’s ID and card.
Honestly, this experience was enough to make me never want to book a stay with this hotel again. The lack of flexibility and customer care was unacceptable, especially after such a long journey.

Comment: 8 Apr 2025

Stayed in: Mar 2025

Very nice rooms and lobby, pool and exercise equipment. Only thing is no breakfast or food, but with all the awesome places to eat why eat at the hotel.

Comment: 23 Feb 2025

Stayed in: Feb 2025

I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and well-appointed, providing a much-needed retreat. The lobby bar was a great place to decompress after long days spent with family. Everything ran smoothly, no pain points at all, and this Aloft will now be my go-to whenever I’m in the area. Highly recommended!

Excellent location

4.6

9183 Centre Pointe Dr, Westchester, 45069, United States|1.62 km from city centre

10 things to dowithin 2.03 km

2.42 km

0.36 km

0.55 km

0.95 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast menu

From the menu

Breakfast price

Please contact hotel for price information

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: