Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels
415 S Belardo Rd, Palm Springs, 92262, United States
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast not available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels
Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels
This downtown Palm Springs luxury resort features a full-service spa and expansive gardens. The Avalon is 20 minutes' drive from the Aerial Tramway and features rooms with iPod docking stations. Guests can take advantage of the on-site pool.
Ratings and reviews
Cleanliness4.2
Location4.6
Service4.3
Rooms3.8
Value3.7
Sleep quality4.1
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 27 Mar 2025
True taste of old Palm Springs!
Helpful , friendly, unobtrusive staff! Beautiful old Hollywood charm in perfectly maintained bungalows. Steps from everything. Accommodating with early check in and late checkout. Very chill vibes. Three beautiful pools and exquisitely manicured gardens.
Hotel response
Comment: 30 March
Dear jefpoolnyc,
Thank you for your wonderful review capturing the essence of our property's old Palm Springs atmosphere! We're delighted that you enjoyed the 'beautiful old Hollywood charm' of our bungalows.
It's wonderful to hear that you found our team helpful, friendly, and unobtrusive - this balance is exactly what we strive to achieve. I'm also pleased that we were able to accommodate your early check-in and late checkout requests, making your stay more relaxing and convenient.
Your appreciation for our three pools and 'exquisitely manicured gardens' is particularly gratifying, as our grounds team works diligently to maintain these spaces. And our central location, just steps from everything, is indeed one of our greatest assets.
The chill vibes you mentioned perfectly encapsulates the atmosphere we aim to create for all our guests. We hope to welcome you back soon for another taste of classic Palm Springs!
Warm regards,
Cody Elliott
Front Office Manager
Thank you for your wonderful review capturing the essence of our property's old Palm Springs atmosphere! We're delighted that you enjoyed the 'beautiful old Hollywood charm' of our bungalows.
It's wonderful to hear that you found our team helpful, friendly, and unobtrusive - this balance is exactly what we strive to achieve. I'm also pleased that we were able to accommodate your early check-in and late checkout requests, making your stay more relaxing and convenient.
Your appreciation for our three pools and 'exquisitely manicured gardens' is particularly gratifying, as our grounds team works diligently to maintain these spaces. And our central location, just steps from everything, is indeed one of our greatest assets.
The chill vibes you mentioned perfectly encapsulates the atmosphere we aim to create for all our guests. We hope to welcome you back soon for another taste of classic Palm Springs!
Warm regards,
Cody Elliott
Front Office Manager
Comment: 6 May 2025
Stayed in: May 2025
This is definitely NOT a good hotel for elder people. This is an old apartment complex that has been converted to a hotel. There are many uneven concrete walkways and stairs. My husband fell and I fell on the concrete with him. We are in pain today and need X-rays. It was our wedding day and we chose not to go to the emergency room. We are 81 and 84. Definitely, the wrong hotel for us…cost for 1 night $710.06. Nice location…crappy hotel.
Couple
Comment: 7 Apr 2025
To Stay or Not to Stay
While the grounds are nice and the staff quite accommodating the owners of the property rake in the cash year round, but fail to put a penny into the infrastructure.
If you do not mind tasting metal in the water from the tap or while brushing your teeth then the Avalon Hotel & Bungalows of Palm Springs is for you. If you do not mind being scalded while showering after someone flushes the toilet, this place is for you. If you do not worry about electrical fires because they overload devices on extension cords hidden behind the bed and nightstands, stay here. If you are into painted tiles on the floors as well as the walls of the showers, then by all means stay here. Someone's idea of maintenance seems to be "just paint it". That works until the paint peels like with the soap dishes within the shower.
The owners have charged the rates comparable to four and five star hotels for years. We had been hopeful that they would eventually take some of their substantial profits and upgrade what is likely original plumbing and wiring; especially for the safety of their guests and their investment. However, they have not. Even little things like pool coping are neglected all the while the owners rely on the stellar service of their overworks employees to justify their high rates year round.
Though the grounds and service rate highly, the complete neglect by the owners of the infrastructure and safety of their guests leaves me rating this establishment no more that 2.5 stars.
A testing of the water will likely find it contaminated by the failing metal within the supply lines. A safety check by the Fire Department or Building Department would likely result in multiple Notices of Violations being issued due to the higher risk of fire in these old structures (bungalows).
Did I speak with local management? Yes. Did I ask that they convey my concerns about the very poor condition of their infrastructure? Yes. Did I receive a response? Yes. According to the on-site rooms manager, the owners declined to commit to improving these health and safety issues or price their rooms and bungalows based on these conditions.
If you do not mind tasting metal in the water from the tap or while brushing your teeth then the Avalon Hotel & Bungalows of Palm Springs is for you. If you do not mind being scalded while showering after someone flushes the toilet, this place is for you. If you do not worry about electrical fires because they overload devices on extension cords hidden behind the bed and nightstands, stay here. If you are into painted tiles on the floors as well as the walls of the showers, then by all means stay here. Someone's idea of maintenance seems to be "just paint it". That works until the paint peels like with the soap dishes within the shower.
The owners have charged the rates comparable to four and five star hotels for years. We had been hopeful that they would eventually take some of their substantial profits and upgrade what is likely original plumbing and wiring; especially for the safety of their guests and their investment. However, they have not. Even little things like pool coping are neglected all the while the owners rely on the stellar service of their overworks employees to justify their high rates year round.
Though the grounds and service rate highly, the complete neglect by the owners of the infrastructure and safety of their guests leaves me rating this establishment no more that 2.5 stars.
A testing of the water will likely find it contaminated by the failing metal within the supply lines. A safety check by the Fire Department or Building Department would likely result in multiple Notices of Violations being issued due to the higher risk of fire in these old structures (bungalows).
Did I speak with local management? Yes. Did I ask that they convey my concerns about the very poor condition of their infrastructure? Yes. Did I receive a response? Yes. According to the on-site rooms manager, the owners declined to commit to improving these health and safety issues or price their rooms and bungalows based on these conditions.
Hotel response
Comment: 13 April
Dear Sandy,
Thank you for taking the time to share your detailed feedback regarding your recent stay with us at Avalon Hotel & Bungalows. We genuinely appreciate guests who provide thorough assessments that help us identify areas for improvement.
We sincerely apologize for the disappointing experience you had with us. The concerns you've raised about plumbing, maintenance, and other infrastructure issues are important matters that we take seriously. Guest comfort and safety are priorities for our team.
We value your patronage over the years and regret that we failed to meet your expectations during this visit. The historic charm of our property is something many guests appreciate, but we understand this should never compromise your comfort or satisfaction.
Thank you again for bringing these matters to our attention.
Sincerely,
Cody Elliott
Front Office Manager
Avalon Hotel & Bungalows
Thank you for taking the time to share your detailed feedback regarding your recent stay with us at Avalon Hotel & Bungalows. We genuinely appreciate guests who provide thorough assessments that help us identify areas for improvement.
We sincerely apologize for the disappointing experience you had with us. The concerns you've raised about plumbing, maintenance, and other infrastructure issues are important matters that we take seriously. Guest comfort and safety are priorities for our team.
We value your patronage over the years and regret that we failed to meet your expectations during this visit. The historic charm of our property is something many guests appreciate, but we understand this should never compromise your comfort or satisfaction.
Thank you again for bringing these matters to our attention.
Sincerely,
Cody Elliott
Front Office Manager
Avalon Hotel & Bungalows
Family traveller
Comment: 2 Apr 2025
Too much money for too little
A clean well maintained upscale motel that is terribly overpriced. This is a slightly shabby motel calling itself a hotel. It is expensive and has the nerve to add a nightly amenity fee of $57. I guess this is because it has swimming pools
I would not recommend it as it sits right on the road and even expects you to park on the road
I would not recommend it as it sits right on the road and even expects you to park on the road
Hotel response
Comment: 6 April
Dear Valued Guest,
Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate all guest perspectives as they help us improve.
We are glad to hear you found our property clean and well-maintained, though we are sorry you felt the value didn't meet your expectations. Our pricing reflects our location, amenities, and service level.
Regarding the amenity fee, this covers not only access to our swimming pools but also includes bike rentals, access to cold plunge, access to sister property, WiFi, fitness center access, morning coffee service, and weekend yoga. We aim to be transparent about all fees during the booking process, but we apologize if this wasn't clear.
We strive to provide exceptional value to all our guests, and your feedback helps us do better.
Sincerely,
Cody Elliott
Front Office Manager
Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate all guest perspectives as they help us improve.
We are glad to hear you found our property clean and well-maintained, though we are sorry you felt the value didn't meet your expectations. Our pricing reflects our location, amenities, and service level.
Regarding the amenity fee, this covers not only access to our swimming pools but also includes bike rentals, access to cold plunge, access to sister property, WiFi, fitness center access, morning coffee service, and weekend yoga. We aim to be transparent about all fees during the booking process, but we apologize if this wasn't clear.
We strive to provide exceptional value to all our guests, and your feedback helps us do better.
Sincerely,
Cody Elliott
Front Office Manager
Couple
Comment: 23 Mar 2025
We are only home 2 weeks and I cannot wait to go back to the Avalon Hotel on my next Palm Springs vacation!
The Avalon is beautiful, clean, the staff was friendly, courteous, and always willing to go out of their way to help with anything you might need.
Our bungalow was absolutely gorgeous and the bed was amazing! A definite 10 out of 10! We stayed in bungalow 109 by the adult pool and when we go back I will request the same bungalow.
Our bungalow was absolutely gorgeous and the bed was amazing! A definite 10 out of 10! We stayed in bungalow 109 by the adult pool and when we go back I will request the same bungalow.
Hotel response
Comment: 30 March
Dear RKGranieri,
Thank you for your glowing 10 out of 10 review! We're absolutely delighted that you enjoyed your stay here at the Avalon hotel and bungalows.
It's wonderful to hear that you found our property beautiful and clean, and that our staff provided the friendly, courteous service we strive for. We take great pride in going the extra mile for our guests, so I'm pleased this was your experience throughout your stay.
Your kind words about your bungalow being "absolutely gorgeous" and the bed being "amazing" are exactly what we love to hear. The adult pool area where you stayed is indeed one of our most popular locations.
We're honored that you're already planning your return visit and we look forward to welcoming you back soon!
Warm regards,
Cody Elliott
Front Office Manager
Thank you for your glowing 10 out of 10 review! We're absolutely delighted that you enjoyed your stay here at the Avalon hotel and bungalows.
It's wonderful to hear that you found our property beautiful and clean, and that our staff provided the friendly, courteous service we strive for. We take great pride in going the extra mile for our guests, so I'm pleased this was your experience throughout your stay.
Your kind words about your bungalow being "absolutely gorgeous" and the bed being "amazing" are exactly what we love to hear. The adult pool area where you stayed is indeed one of our most popular locations.
We're honored that you're already planning your return visit and we look forward to welcoming you back soon!
Warm regards,
Cody Elliott
Front Office Manager
Excellent location
415 S Belardo Rd, Palm Springs, 92262, United States|0.32 km from city centre
10 things to dowithin 0.23 km
1.23 km
0.92 km
1.95 km
Transportationwithin 8.91 km
8.88 km
8.91 km
Airportwithin 27.55 km
4.12 km
27.55 km
Check in and check out
Check in from:
16:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast not available
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Nightly service charge includes access to Wi-Fi, overnight valet parking, and daily newspaper.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Avalon Hotel & Bungalows Palm Springs, a Member of Design Hotels: FAQs
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