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Fast facts

Check in from:
15:00
Check out before:
02:00
Pets
Pets allowed with an extra charge
Children
Fee for an extra bed: 100.00 USD per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Amenities

Wi-Fi
Parking
Front desk 24 hour
Laundry
Lift
Bar

More about The Towers at Lotte New York Palace

The Towers at Lotte New York Palace

Located in Manhattan, a neighborhood in New York, The Towers at Lotte New York Palace is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Intrepid Sea, Air and Space Museum and American Museum of Natural History. Traveling with kids? Make time for American Dream, or check out an event or a game at Madison Square Garden. Luxury hotel with area shuttle service and a health clubAlong with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and spa services. The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club.

Ratings and reviews

Cleanliness4.9
Location4.9
Service4.8
Rooms4.8
Value4.6
Sleep quality4.8

Traveller reviews

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Mentioned by travellers
Group traveller

Comment: 20 May 2025

Stayed in: May 2025

A Quick NYC Getaway

We spent a wonderful few days in the Towers at Lotte New York Palace. From check-in to check-out we were given the VIP treatment. Rebecca the front desk agent was courteous and attentive. Our rooms were ready and well kept by Fazilla and Gertrude, who made sure we had everything we needed. Nicola in the Gold Room was charming and provided excellent service during cocktails. Our stay ended with a delicious breakfast in the Villard room served with care and diligence by Alain. Over all our stay was a resounding success thanks to the Lotte New York Palace staff who treated us warmly.

Comment: 14 May 2025

Stayed in: May 2025

Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
Family traveller

Comment: 9 May 2025

Stayed in: Apr 2025

My Favourite Hotel

Recommended Hotel ! I have stayed at this hotel several times when I visit New York for my business meetings, I wont change my mind to stay at different hotel . Best Hotel in New York .
The reception is very professional and very helpfull , if you are going to stay Madison Avenue area , then choose The Towers at Lotte New York Palace, it is my favourite place to stay .
Group traveller

Comment: 9 May 2025

Stayed in: May 2025

Gossip girl tour

During our recent visit to the Lotte New York Palace, we had the immense pleasure of meeting Maurice — and what an experience it was. His professionalism, deep knowledge of the property, and thoughtful approach to guest engagement are truly rare. Maurice offered us an exclusive Gossip Girl tour filled with charm, insight, and delightful anecdotes that brought the hotel’s history to life.
He took great care in making sure we felt valued, seen, and completely welcomed. Maurice doesn’t just represent the hotel — he elevates it. Thank you for an unforgettable experience!
Family traveller

Comment: 9 May 2025

Stayed in: May 2025

Amazing

From the moment we arrived at the Lotte New York Palace, we knew our stay would be special — but Maurice took it to another level. His warmth, professionalism, and genuine passion for the hotel’s history transformed a simple visit into a VIP experience we’ll never forget. Maurice took the time to give us a personalized tour, sharing fascinating stories about the building, its legacy, and its connection to Gossip Girl (which we absolutely loved!). He made us feel truly seen and welcomed, and his attention to detail was exceptional.
Thank you, Maurice, for going above and beyond. You are a gem, and the Lotte Palace is lucky to have you!

Excellent location

4.9

455 Madison Avenue , Manhattan, New York, 10022, United States|5.51 km from city centre

10 things to dowithin 2.58 km

Transportationwithin 2.98 km

Airportwithin 8.72 km

Check in and check out

Check in from:

15:00

Check out before:

02:00

Good to know

Children

Fee for an extra bed: 100.00 USD per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

The Towers at Lotte New York Palace: FAQs

We don’t have any information about restaurants at The Towers at Lotte New York Palace, please check with them when booking.
At The Towers at Lotte New York Palace you can check in from 15:00, and you'll need to check out before 02:00.
Yes, there is parking available at The Towers at Lotte New York Palace.
The Towers at Lotte New York Palace is 5.5 km away from New York city centre.
The Towers at Lotte New York Palace is in New York, United States and is 5.5 km away from New York city centre.