Country Inn & Suites by Radisson, Lewisville, TX
755B E Vista Ridge Mall Dr, Lewisville, 75067, United States
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Non-smoking
Laundry
More about Country Inn & Suites by Radisson, Lewisville, TX
Country Inn & Suites by Radisson, Lewisville, TX
Set within 28 km of Preston Center and 30 km of Historic Downtown Plano, Country Inn & Suites by Radisson, Lewisville, TX features rooms in Lewisville. This 2-star hotel offers a shared lounge, a 24-hour front desk and free WiFi.
Ratings and reviews
Cleanliness3.8
Location4.4
Service3.9
Rooms3.7
Value3.8
Sleep quality3.9
Traveller reviews
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Couple
US
Comment: 13 Nov 2024
Stayed in: Nov 2024
Amazing staff!
After a terrible experience at a nearby hotel, we checked out and came to this hotel... Tina was exceptional... she took the time to show us a room before we checked in, and she offered us a very good price, so we stayed.
The staff at this hotel are among the best we have experienced at a hotel in this price range. Everyone we encountered was very friendly and accommodating. The hotel itself is very average, but everything in the room worked, and we were comfortable. The hot breakfast is very basic, but adequate. The location is convenient to stores and restaurants.
The staff at this hotel are among the best we have experienced at a hotel in this price range. Everyone we encountered was very friendly and accommodating. The hotel itself is very average, but everything in the room worked, and we were comfortable. The hot breakfast is very basic, but adequate. The location is convenient to stores and restaurants.
Hotel response
Comment: 12 December
Dear Guest,
Thank you so much for sharing your experience! We’re thrilled to hear that Tina and the rest of our team made such a positive impact on your stay. It’s wonderful to know that despite the hotel being average, you were comfortable and had everything you needed. We appreciate your feedback about the breakfast and will take it into consideration for future improvements. We’re glad you found the location convenient, and we look forward to welcoming you back!
Thank you so much for sharing your experience! We’re thrilled to hear that Tina and the rest of our team made such a positive impact on your stay. It’s wonderful to know that despite the hotel being average, you were comfortable and had everything you needed. We appreciate your feedback about the breakfast and will take it into consideration for future improvements. We’re glad you found the location convenient, and we look forward to welcoming you back!
Family traveller
Comment: 24 Jun 2024
Stayed in: Jun 2024
Stay only if you have to.
Seems like a nice hotel when we arrived. The outside was clean as well as the lobby and breakfast area. When we got to our room we noticed that the door safety latch was hanging by one screw. The bathroom door would not stay shut because the latch was jammed into the door. Before we meet with our family (gathering for a memorial service) I decided to take a shower. As I stepped in there on the back edge of the tub was a mass of very long hair. I left it where it was. When we laid down for the evening we noticed that the smoke detector was missing. The hotel sent me a text thanking us for staying with them and ask if there were any problems. I sent them a list of problems and provided pictures. The return text told me these issues would be addressed and corrected. When we checked out the problems were STILL THERE. Breakfast was another matter. Rubber eggs and most of the time, no sausage. Glad they had waffles. We stayed 3 nights because we thought we booked a great deal. Come on Choice Hotels you can do better.
Hotel response
Comment: 1 August
Dear Guest,
Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
Comment: 12 Nov 2024
Stayed in: Nov 2024
Roaches and crawlers on the room.my wife got bitten multiple times in her body The place needs and upgrade and a real star grade. My whole experience was not a pleasant one and don’t recommend it at all.
Comment: 24 Oct 2024
Stayed in: Oct 2024
Tv didn't work, smelled, cracks in every wall, phone didn't work when I tried to call the desk, hair in the sink, light by the bed didn't work. Got rooms changed. Smelled, cracked walls, shower head was like a pressure washer.
Comment: 4 Oct 2024
Stayed in: Oct 2024
The pictures make it look good but its terrible. We moved 3 rooms and the last room was the “Suite” and it was still bad! Horrible remodel job and non of the A/Cs work correctly. The whole hotel was hot. It was better to sleep outside than in the hotel. Dont go here, spend the extra money and pick one of the others near here.
Very good location
755B E Vista Ridge Mall Dr, Lewisville, 75067, United States|5.64 km from city centre
10 things to dowithin 1.35 km
0.46 km
1.15 km
2.22 km
0.20 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
American breakfast, English breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that an additional nightly deposit applies for pets. The deposit is based on pet weight, and a maximum of 2 pets per room will be permitted. Contact property for details.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Country Inn & Suites by Radisson, Lewisville, TX: FAQs
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