Best Western Freeport Inn, Freeport Hotels

Name: Best Western Freeport Inn
Address: 31 US ROUTE ONE, Freeport, 04032-7000, United States, Freeport, Maine, 04032-7000, United States

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

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Wi-Fi

Parking

Air conditioning

Pool

Front desk 24 hour

Restaurant

More about Best Western Freeport Inn

Best Western Freeport Inn

This Freeport, Maine hotel boasts an outdoor pool and 2 on-site restaurants. Free Wi-Fi and a refrigerator are provided in every room. Portland centre is 15 minutes’ drive away.

Ratings and reviews

Cleanliness4.0

Location4.1

Service3.9

Rooms3.8

Value3.8

Sleep quality4.0

Traveller reviews

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Mentioned by travellers

Solo traveller

Comment: 9 Apr 2025

Good service matters

One of the best stays in a hotel I’ve had in a while. Kevin was incredibly helpful and friendly! Good service makes all the difference and Kevin offered that. Clean room, great location. It was a restful night and I even woke up early. I’ll be back!

Hotel response

Comment: 9 April

Thank you for your review! We are so glad you enjoyed your visit to our property and had a restful night. Thank you as well for mentioning our team member Kevin. We are very fortunate to have him and will be sure to share your comments with him.
Hope to see you again soon,
Laura

Family traveller

Comment: 3 May 2025

Stolen jewelry and police on site for unruly guests

I am appalled by the security and service. FIRST and foremost, my mother's jewelry was stolen from my coat pocket I had hanging over a chair in the room; my mother's because I was in Maine as she had passed unexpectedly. I was distraught at the time and ordinarily wouldn't have left it. When I called the Freeport Inn/Best Western the man at the front desk said they didn't have a manager and that no one from housekeeping entered my room even though they said no one by my name had stayed there. When I asked who I could speak to I was hung up on. I did get a call from a woman that would not identify herself. She also insisted that I hadn't stayed there and guarantees that housekeeping would not have stolen the jewelry because the housekeeper has been there for ten years. This when I was being accused of not staying there. Again, I was hung up on without any offer of resolution. I hope housekeeping also enjoyed the $20 tip I left. The morning of checkout we couldn't leave our room because police were arresting two people in the room next to ours.

Comment: 9 Feb 2025

Stayed in: Feb 2025

It was adequate but wouldn’t book again. The location was easy to get to but nothing else around other than a diner.

Solo traveller

Comment: 6 Feb 2025

Poor guest services

So…traveling with pets often means fewer hotel choices. This location has met basic hotel standards in the past. But certainly not on this stay…perhaps new staff? Possibly just a bad day/week for the hotel? I DID learn there are two other places in Freeport to stay with pets. I strongly suggest avoiding this has-been and seek out one of them.

Hotel response

Comment: 14 February

Thank you for your review, Mishalyn. We are sorry you were not satisfied with your recent stay. The property is under new ownership and management who are committed to improving our guests' experiences.
We do welcome pets and have a nightly pet fee that applies to all pets with the exception of certified Service Animals.
Your feed back is appreciated and we hope you will consider staying with us again in the future.

Comment: 3 Feb 2025

Stayed in: Feb 2025

We were jolted awake by a fire alarm at 5:15am. Called the front desk because there was no smoke or other indication of fire. Kevin at the front desk said he’d called the fire department but was very width washy about whether or not we should vacate our room. We vacated to be on the safe side and were told the alarm may have been caused by someone smoking in their room.

Very good location

4.1

31 US ROUTE ONE, Freeport, 04032-7000, United States|6.14 km from city centre

10 things to dowithin 1.62 km

0.10 km

0.39 km

1.28 km

1.87 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

All ages

$24 (USD15) per person per night

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

Western breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Swimming pool #1 CLOSED FOR SEASON 2024 is closed from Tue 03 Sept 2024 until Thu 22 May 2025 You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: