Hilton Garden Inn Abingdon Oxford
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about Hilton Garden Inn Abingdon Oxford
Hilton Garden Inn Abingdon Oxford
The Hilton Garden Inn Abingdon Oxford is 1.6 km from the centre of Abingdon, with a selection of shops, cafes, restaurants and bars all within a 20 minute walk from the property. Oxford city centre is 12 km away.
Ratings and reviews
Traveller reviews
Comment: 8 Feb 2025
Very good hotel near Abingdon just off A34.
Parking is free for residents but you have to register you vehicle at reception during check-in.
I would not hesitate to stay at this hotel again in the future.
Hotel response
Comment: 26 February
We are delighted to receive your 5 star review and we thank you for sharing your experiences with us.
So pleased that you continue to choose us and we look forward to greeting you again very soon,
Best wishes,
Peter.
Comment: 14 Mar 2025
Families should avoid!!
When we checked into the hotel, we were greeted by a rude receptionist who insisted that the hotel policy did not allow for our family to sleep together since the rooms were very small and could only fit 3 people, despite our children being less than 8 years old. We assured her that the configuration was fine because our children were small. We had previously stayed in hotel rooms in London, with a similar configuration and it was fine for us. However, the rude receptionist would not let us enter the room, despite that we had driven over 2 hours to get to the hotel and we were very tired, especially our children. It became clear that we would not be allowed into the hotel and we were forced to pay for a second room, otherwise, we were asked to leave the premises.
Once we got into our rooms, one of the rooms had two double beds and it was similar size to our previous hotel stays in London. We couldn’t understand why the receptionist insisted we couldn’t fit, when the size was just fine. Furthermore, the floors at this hotel were so thin, we could hear footsteps of the person staying above us in the other room. The other room also had no heating and since we stayed in February, it was very cold. We ended up sleeping all in one room anyways. We called to the front desk to let them know we did not have heating in one room, and they suggested to use one of the portable heaters. This was absolutely unacceptable as we had an infant who could suffer from serious injuries and burns by touching the portable heater. By our third night, the temperature was somehow magically raised in that room.
We rate this hotel 1/5, only for the fact that their restaurant staff were pleasant and friendly. The second room was completely unnecessary, only likely for the purpose of increasing the hotel’s revenue and mediocre occupancy rate. We recommend others to avoid being ripped off at this hotel and avoid a poor overall experience. It does take one bad apple to ruin everything for everyone.
Hotel response
Comment: 15 March
Thank you for your review and I am sorry to learn that we did not meet up to your expectations.
Rest assured our hotel leadership team will review the observations you have shared, as they strive for continued improvements.
Best wishes and regards,
Peter.
Comment: 11 Mar 2025
Stayed in: Mar 2025
Comment: 29 Jan 2025
Stayed in: Jan 2025
Comment: 24 Jan 2025
Stayed in: Jan 2025
Amazing experience!
Hotel response
Comment: 24 February
Amazing Experience! is all that we strive for, thank you, for sharing your comments with us and for the 5 star review.
Best wishes and see you soon,
Peter.
Very good location
Marcham Rd, Abingdon, OX14 1TZ, United Kingdom|1.84 km from Queen Victoria Statue
10 things to dowithin 0.25 km
Transportationwithin 4.99 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets allowed with extra charge.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
English breakfast.
Breakfast price
$31 (≈GBP 14.9)/person
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Breakfast is offered for GBP 12 per adult and GBP 8 GBP per child per day.
Cash