Hotel Metropol & Spa Zermatt

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Fast facts

Check in from
15:00
Check out by
11:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Pool
Fitness centre
Spa
Restaurant
Non-smoking

More about Hotel Metropol & Spa Zermatt

Hotel Metropol & Spa Zermatt

Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre.

Ratings and reviews

Cleanliness4.8
Location4.8
Service4.8
Rooms4.6
Value4.4
Sleep quality4.6

Traveller reviews

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Mentioned by travellers
Couple
UK

UK

Comment: 14 Mar 2025

A fabulous hotel - highly recommend!

What a wonderful stay at this hotel for our ski trip. Perfectly located in town, very close to the lifts; bars; shops and restaurants. A lovely welcoming hotel, traditionally furnished with a great spa/pool and ski boot room. Nice, spacious rooms and a lovely dining area, and chill out room with a bar etc. A great breakfast with lots of choice, both buffet style and hot options. The evening meal was 5 course of good quality. We booked with Inghams and the food was included in our package, we just had to pay for evening drinks on top. Bastian was a great Manager, very friendly and helpful, with lots of tips on the local area. We would definitely stay again.
Family traveller

Comment: 24 Mar 2025

Wonderful Holiday!

We just returned from a 7 night stay at the National Hotel in Zermatt. It was a wonderful stay. The staff are very welcoming and friendly, the rooms are fresh and modern and kept very clean, and the breakfasts and dinners were delicious. We were on a ski trip and the ski tow is right across the street from the hotel which was very convenient and the ski run back to Zermatt at the end of the day also terminated just above the hotel. We took full advantage of the pool and hot tub. Overall, a great stay and we intend to return.
Couple

Comment: 13 Mar 2025

Brilliant week at Hotel National

We stayed for a week at Hotel National for a skiing holiday via Inghams. We had a lovely time. Staff were friendly helpful and polite. Food is of a high standard and plentiful. Our room was traditional in style and the bed was large and comfortable. The mountain railway line was behind our room and trains ran regularly but it wasn’t a problem. The south facing balcony was great to sit out in the sun. The room was very warm but you could open the windows and alter the dial on the radiator. The position of the hotel was great - opposite the Sunnegga ski lift, near the ski hire shop and on the edge of the town, only 5 minutes walk to the shops. Zermatt is a lovely town, if expensive and the ski area is served by a very efficient fast lift system and mountain railway. Whilst it didn’t snow whilst we were there, the piste was kept well groomed and the skiing was great. It really is a resort for expert skiers and we watched with awe many skiers ‘fly’ down the black runs with ease! All in all it was a fabulous holiday and Hotel National made it a truly special experience.
Family traveller

Comment: 3 Mar 2025

Love this hotel - high quality and great service

This is our second time at Hotel National and we booked again for next year. The family rooms (if you can manage to get one, they go quick in high season) are super - note that the mini family room is really for families with one child are really young children. The service is great in every way. The ski room was renewed and is really great. We had the half-board and the food is excellent. There is the menu of the day plus the normal menu you can order from. The kids menu is also quite extensive - enough options for a week. We also used the saunas this time. super - not busy, very relaxing. Special recognition for the front manager, Shaun. He went above and beyond to ensure our stay was a good one. We already look forward to next year!
Couple
US

US

Comment: 16 Feb 2025

5 star+++. Absolutely recommend!

Hotel was in an excellent location and the staff couldnt be friendlier! They helped us with reservations on the ski slopes and shared their personal stories with us. Our suite was gorgeous with a view of the Matterhorn that couldn’t be beat. I would send anyone there for an amazing vacation in Zermatt. Not cheap! But worth it!

Excellent location

4.8

Matterstrasse 9, Zermatt, 3920, Switzerland|0.31 km from Zermatt

10 things to dowithin 0.22 km

0.31 km
0.66 km
0.21 km

Transportationwithin 0.94 km

0.21 km
0.24 km
0.31 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

from 2 to 15 years old

$155 (CHF80) per person per night

16 years old and over

$232 (CHF120) per person per night

Cots

2 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Gluten free breakfast, Vegetarian breakfast

Breakfast price

Please contact hotel for price information

Important information from the hotel
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
Important information about the city
The city can only be reached by train. (Pay for yourself)Please kindly check how to reach the hotel before making the reservation and don't miss the latest check-in time of the hotel.
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logo

Cash

Hotel Metropol & Spa Zermatt: FAQs

Yes, Hotel Metropol & Spa Zermatt does have a restaurant.
At Hotel Metropol & Spa Zermatt you can check in from 15:00, and you'll need to check out before 11:00.
No, there isn't any parking available at Hotel Metropol & Spa Zermatt. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
Hotel Metropol & Spa Zermatt is 0.0 km away from Zermatt city centre.
Hotel Metropol & Spa Zermatt is in Zermatt, Switzerland and is 0.0 km away from Zermatt city centre.