AC Hotel Ponferrada by Marriott

Children are welcome at this hotel.

Pets are not allowed.

Please inform Promenâd Bed & Breakfast in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. The hotel has 24-hour resident access Accessibility: There are 4 steps, with a handrail, up to the main entrance. The floor is level throughout and areas are well lit Doorways and corridors are wide enough for wheelchairs/zimmer frames/pushchair access. Other public areas: The entrance, reception, lounge and dining areas are situated on the ground floor. There are a further 3 floors, each comprising of 4 bedrooms, which are accessed via a staircase with balustrade between each floor Accommodation: Rooms are clearly marked with the room number. There is good colour contrast to floor, walls and doorways. Assistance dogs are welcome. The hotel has 24-hour resident access Accessibility: There are 4 steps, with a handrail, up to the main entrance. The floor is level throughout and areas are well lit. Doorways and corridors are wide enough for wheelchairs/zimmer frames/pushchair access. Other public areas: The entrance, reception, lounge and dining areas are situated on the ground floor. There are a further 3 floors, each comprising of 4 bedrooms, which are accessed via a staircase with balustrade between each floor. Accommodation: Rooms are clearly marked with the room number. There is good colour contrast to floor, walls and doorways. Assistance dogs are welcome. Please note that children are only accommodated in our Family Room. Please note that children are only accommodated in the Family room.

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.