Black Swan Hostel

Children are not allowed at this hotel.

Pets are not allowed.

Cancellation policy: 48h before arrival. Modifications and cancellation: Reservations can be modified or cancelled free of charge 48 hours before your arrival date. After that period, it will be charged total amount. All modification and cancellation must be made only by email to avoid any problems. No shows: Total amount will be charged, and reservation will be cancelled if you not inform us that you will not arrive Check in: from 14:00 to 12:00 Check out: from 00:00 to 11:00 Methods of payment: Payment upon arrival by cash, credit cards, debit cards. Property may pre-authorized your card before arrival. Age restriction: 18-55. Special conditions: Groups (bookings of 3 and more people), reservation above 350 euros and for important dates and events*: For the above there is a 14 days cancellation policy. Reservations can be modified or cancelled for free at least 14 days before arrival day. We reserve the right to pre-charge the reservations for 50% of the total amount any time from receiving the reservation. If the reservation cannot be pre-charged, we will inform you by email and you will have 24h to respond if we will not hear from you your reservation will be cancelled. 14 days before arrival we will charge the rest of the reservation. And free cancellation will not be possible. Groups must pay a deposit that we return at the end of their stay. If you have a group booking, we will always try our best to put you together in the same room, but keep in mind this is a hostel and that is not always possible! *For important dates and events: - Mobile World Congress - Easter Week (Semana Santa), - Primavera Sound - Sonar Festival - Final o semi final of football game (Final de Copa, Europa League) - New Year Eve - Formula 1 - And other festival and concerts General informations: Tourist tax: 4,68 € per person per night. Towels 3 € Padlock 3,5€ Reception 24h No curfew No alcohol is to be consumed in the hostel rooms. Lost keys will incur a charge of 10 euros. Late check-in must be arranged at reception for an additional fee. Hostel Management and Staff RESERVE THE RIGHT to refuse accommodation or cancel reservations if standards of behavior are not met, in such cases no refunds will be made. LATE CHECK-OUTS (without prior agreement) may incur a late check-out fee. All Stag/Hen parties must take entire rooms, they cannot share with other guests. Kitchen can be used from 7 am to 11pm

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.