Chancellors Court Guest House
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 11:00 |
Breakfast | Breakfast available. |
Pets | Pets are allowed. |
Children | Children are not allowed at this hotel. |
Amenities
Air conditioning
Pool
Spa
Non-smoking
Laundry
Barbecue
More about Chancellors Court Guest House
Chancellors Court Guest House
Chancellors Court Guest House is set in the Sunnyside district of Pretoria, 1.6 km from University of Pretoria, 6.1 km from Pretoria Country Club and 9.3 km from Voortrekker Monument.
Ratings and reviews
Cleanliness3.0
Location3.5
Service2.5
Rooms3.0
Value2.5
Sleep quality3.0
Traveller reviews
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Mentioned by travellers
Business traveller
Comment: 7 Mar 2017
Stayed in: Mar 2017
Good place to stay in
I liked the services, the rates are affordable, well furnished rooms
its a good place to stay in in Pretoria, its quite no disruptions
the rooms are really good for self catering
the management is the best i recommend this place
its a good place to stay in in Pretoria, its quite no disruptions
the rooms are really good for self catering
the management is the best i recommend this place
Hotel response
Comment: 13 December
Thanks. Hope to host you another time.
Other
ZA
Comment: 20 Aug 2019
Stayed in: Aug 2019
AVOID THIS PLACE AT ALL COSTS!
We booked and paid through bookings.com (a king/executive suite) and were shown to a disgusting dingy little room which didn't even VAGUELY resemble the photos online. When I queried this, I was told that bookings.com do not have updated and correct images and do not liaise with the property which resulted in a double booking!
I was offered a full refund or free breakfast - both of which I declined as it was too late in the day to find alternative accommodation and didn't want to dare try the food in that establishment, given the general appearance of the place. We begrudgingly spent the night there (after attending a rugby match at nearby Loftus Versfeld). The toilet was broken and didn't flush - we were told that it was due to a municipal problem (but the taps all had running water). Although we could accept that the DSTV bouquet is very limited, the channels available were not at all watchable - shocking picture quality.
Incidentally, following the bookings.com booking, I had made SEVERAL calls directly to the property in the week prior to our arrival and had confirmed everything via telephone...….
We eventually took a mere R200 cash refund and ran for cover!
Quite honestly, we should have received a FULL refund for this terrible experience.
(the cleaning lady was sweet and friendly)
I was offered a full refund or free breakfast - both of which I declined as it was too late in the day to find alternative accommodation and didn't want to dare try the food in that establishment, given the general appearance of the place. We begrudgingly spent the night there (after attending a rugby match at nearby Loftus Versfeld). The toilet was broken and didn't flush - we were told that it was due to a municipal problem (but the taps all had running water). Although we could accept that the DSTV bouquet is very limited, the channels available were not at all watchable - shocking picture quality.
Incidentally, following the bookings.com booking, I had made SEVERAL calls directly to the property in the week prior to our arrival and had confirmed everything via telephone...….
We eventually took a mere R200 cash refund and ran for cover!
Quite honestly, we should have received a FULL refund for this terrible experience.
(the cleaning lady was sweet and friendly)
Family traveller
Comment: 2 Jan 2019
Stayed in: Dec 2018
When looking to unwind
Chancellor guest house is no frills family destination if all you need is a place to come to after sightseeing and shopping. The staff is friendly to a fault.
However, having booked and specified the requirements and confirmed booking with payment, we were taken aback to discover that we didn’t get what we asked for.
The apartment we were given was clean but there was evidence that some renovations were going on. Overall for a place to rest it was acceptable.
However, having booked and specified the requirements and confirmed booking with payment, we were taken aback to discover that we didn’t get what we asked for.
The apartment we were given was clean but there was evidence that some renovations were going on. Overall for a place to rest it was acceptable.
Family traveller
ZA
Comment: 13 Sep 2015
Stayed in: Sep 2015
Stay Away - far away
The website is a total misinterpretation of what you will get. I complained and was made out as a racist and was sweared at by the manager (owner). Very bad experience. Would not recommend it at all. Room we stayed in was in desperate need of maintenance. Website indicates breakfast is included but when we arrived for breakfast the morning we were told it was not.
Hotel response
Comment: 13 December
We apologize for the experience you got during that time, we have a new management now and the services are excellent.
Family traveller
Comment: 3 May 2014
Stayed in: Apr 2014
unreliable
The managers are very unreliable and dishonest.
We stayed here before five years ago, then our stay was reasonable except for an overbooking which they handled OK, they moved us to another unit which was bigger than the one we booked.
I think new managers are around this time.
Me and family (with small children) booked the downstairs family unit. After we had paid the deposit we got confirmation that unit 8 was reserved for us. I found it strange that they didn't specify the downstairs unit, so I went looking on tripadvisor, and there, unit 8 was advertised as an upstairs unit. When I e-mailed the managers that I had booked the downstairs unit, they first told me I was late in my confirmation (this was not true since I confirmed and paid the deposit within 24 hours). Then they told me I had misunderstood their e-mail, and that they had written that 'the downstairs unit is booked' instead of 'we have booked the downstairs unit for you'. Again, this was not true since of course this was in writing in our e-mail conversation. Then they told me the unit was already booked for the next 3 months, but they could offer me another downstairs suite with extra beds.
I told them this was not what I had booked, we really needed the downstairs family unit and not a suite, and I requested my money back. Then suddenly the people who were in the downstairs unit were expected to leave just before our arrival was scheduled.
I told them I felt very uncomfortable with all these different explanations and accusations and that I really wanted my deposit back (since I am cancelling more than 21 days in advance).
They had to confirm with the owner, and later e-mailed me they were going to refund me and we could give our bankdetails.
I haven't heard from them in weeks, our money is probably gone.
We stayed here before five years ago, then our stay was reasonable except for an overbooking which they handled OK, they moved us to another unit which was bigger than the one we booked.
I think new managers are around this time.
Me and family (with small children) booked the downstairs family unit. After we had paid the deposit we got confirmation that unit 8 was reserved for us. I found it strange that they didn't specify the downstairs unit, so I went looking on tripadvisor, and there, unit 8 was advertised as an upstairs unit. When I e-mailed the managers that I had booked the downstairs unit, they first told me I was late in my confirmation (this was not true since I confirmed and paid the deposit within 24 hours). Then they told me I had misunderstood their e-mail, and that they had written that 'the downstairs unit is booked' instead of 'we have booked the downstairs unit for you'. Again, this was not true since of course this was in writing in our e-mail conversation. Then they told me the unit was already booked for the next 3 months, but they could offer me another downstairs suite with extra beds.
I told them this was not what I had booked, we really needed the downstairs family unit and not a suite, and I requested my money back. Then suddenly the people who were in the downstairs unit were expected to leave just before our arrival was scheduled.
I told them I felt very uncomfortable with all these different explanations and accusations and that I really wanted my deposit back (since I am cancelling more than 21 days in advance).
They had to confirm with the owner, and later e-mailed me they were going to refund me and we could give our bankdetails.
I haven't heard from them in weeks, our money is probably gone.
Hotel response
Comment: 13 December
We apologize for that bad experience you had, we have new management now and the services are excellent.
Location
797 Park Street, Sunnyside, Pretoria, South Africa|0.42 km from Loftus Versfeld Stadium
10 things to dowithin 2.80 km
0.42 km
1.41 km
1.23 km
Transportationwithin 3.20 km
1.77 km
2.01 km
3.11 km
Airportwithin 10.71 km
10.71 km
10.71 km
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are not allowed at this hotel.
Cribs can't be added.
Pets are allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast price
$6 (≈ZAR 60.0)/person
This property will not accommodate hen, stag or similar parties.
The hotel accepts the following payment methods:
Chancellors Court Guest House: FAQs
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