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Vidago Palace

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Fast facts

Check in from		15:00
Check out by		12:00
Breakfast		Breakfast available.
Pets		Pets allowed with extra charge.
Children		Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Vidago Palace

Vidago Palace

Surrounded by the natural beauty of green parklands, the majestic Vidago Palace blends the Belle Epoque style with modern luxuries. It features a vanity pool, spa and 18-hole golf course.

Ratings and reviews

Traveller reviews

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Couple

Comment: 3 Dec 2024

Stayed in: Nov 2024

Whoever he had held back. Maximum elegance since the 19th century

A wonderful 19th century hotel, superbly preserved and updated, with an excellent, friendly and very attentive staff.
The exterior is beautiful but the interior is even more spectacular.
Breakfast is excellent. We did not get to try the restaurant, very nice too, but we ate something simpler in a very comfortable lounge.
The whole setting of the hotel is unique.

Hotel response

Comment: 6 December

Le agradecemos sinceramente que haya dedicado tiempo a compartir su experiencia en el Vidago Palace Hotel. Es un honor saber que ha disfrutado de nuestra atmósfera histórica y del cuidado que ponemos en conservar y actualizar este lugar tan especial.
Nos alegra muchísimo que nuestro desayuno, las instalaciones y la atención de nuestro equipo hayan superado sus expectativas. Nuestro objetivo es brindar una experiencia inolvidable a cada huésped, y comentarios como el suyo nos motivan a seguir trabajando con dedicación.
Esperamos tener el placer de recibirle nuevamente en el futuro, y quién sabe, quizás en su próxima visita pueda disfrutar también de nuestra experiencia gastronómica en el restaurante.
Atentamente,
El equipo del Vidago Palace Hotel
Family traveller

Comment: 19 Aug 2024

Stayed in: Aug 2024

Regular guest of the hotel. Unfortunately, he is now only a shadow of what he was.

I'm booking a mid-range Garden room. I find myself in the basement, in a dirty and very humid room, under the breakfast restaurant (extremely noisy, impossible to sleep after 7:30) with a shower that only works completely cold or hot. A "nice" but poorly trained staff who cannot find a solution... in short, I have been there regularly for 10 years and this establishment is now a shadow of what it was (ill-trained staff and inadequate facilities). To avoid.

Hotel response

Comment: 22 August

Nous sommes sincèrement désolés d'apprendre que votre récent séjour au Vidago Palace Hotel n'a pas été à la hauteur de vos attentes. Nous prenons vos remarques très au sérieux et avons déjà partagé vos commentaires avec notre équipe pour améliorer nos services.
Nous vous prions d’accepter nos excuses pour les désagréments rencontrés. Votre satisfaction est notre priorité, et nous espérons avoir l’opportunité de vous offrir une meilleure expérience lors de votre prochaine visite.
Cordialement,
L’équipe du Vidago Palace Hotel
Couple

Comment: 16 May 2024

Stayed in: May 2024

Beautiful

Beautifully restored old historic palace.
Great staff. Beautiful grounds.
Breakfast was excellent in a well decorated room.
Cool grand staircase in the lobby.
Very nice and inviting outside bar/cafe area overlooking the gardens.
Short walk to the small village.

Hotel response

Comment: 10 June

Thank you very much for your wonderful review. We are thrilled to hear that you enjoyed your stay at Vidago Palace Hotel.
It's great to know that our beautifully restored historic palace, attentive staff, and picturesque grounds made your visit memorable. We are particularly pleased that you enjoyed our breakfast in the well-decorated room and found the grand staircase in the lobby to be a highlight.
Our outside bar/cafe area overlooking the gardens is indeed a favorite spot for many of our guests, and we are glad you found it inviting. The short walk to the village is a lovely way to explore the local area, and we are happy you took advantage of it.
We hope to have the pleasure of welcoming you back to Vidago Palace Hotel in the future.
Best regards,
Vidago Palace Hotel
Group traveller

Comment: 4 Nov 2024

Stayed in: Oct 2024

Great building and gardens

We were not staying but we could go in to see the gardens We were sleeping many years ago and it was a bit decrepit but now it looks very good.
I think they have a golf course and that influences the price of the room.
If you go through Vidago, don't stop seeing him.

Hotel response

Comment: 6 November

Agradecemos sinceramente que haya dedicado su tiempo a compartir sus impresiones sobre su visita al Vidago Palace Hotel. Nos alegra saber que pudo disfrutar de nuestros jardines y que tuvo la oportunidad de revivir recuerdos de su anterior estancia con nosotros.
Desde su última visita, el hotel ha pasado por un extenso proceso de restauración para realzar su encanto y ofrecer una experiencia de lujo, respetando siempre la historia y el esplendor de nuestra propiedad. Efectivamente, contamos con un campo de golf de 18 hoyos que ha sido diseñado para integrarse en la belleza natural de nuestros jardines, brindando una experiencia única para nuestros huéspedes y visitantes.
Esperamos tener el honor de recibirle nuevamente en el futuro, para que pueda disfrutar de todas las comodidades y servicios que ofrecemos actualmente.
Reciba un cordial saludo,
El equipo de Vidago Palace Hotel
Couple

Comment: 2 Oct 2024

Stayed in: Sep 2024

A Pension with 5 usurped stars

The Pension setting is fantastic, unfortunately the service is in free fall and deteriorates over time. I paid for a room almost double the Award because I had a dog. The room was located in the basement (!), dark and without view. Despite the Award access to the indoor pool was paid (new and inept). The manager has no regard for her clients. The exit hall on my floor remained cluttered with garbage (empty bottles, luggage tags etc.) throughout the weekend. In short, you would have to seriously pull yourself together to claim the 5 stars. I can only advise travelers to take a Pension of the same range in Chaves, cheaper and better held.

Hotel response

Comment: 23 October

Nous vous remercions d'avoir pris le temps de partager vos impressions. Nous sommes sincèrement désolés que votre séjour n'ait pas été à la hauteur de vos attentes. Vos remarques concernant la qualité du service, la chambre et l’accès à nos installations sont prises très au sérieux. Nous allons immédiatement faire un suivi avec nos équipes pour améliorer ces aspects. Notre objectif est de toujours offrir une expérience exceptionnelle à nos clients, et nous espérons avoir l’opportunité de vous accueillir à nouveau pour vous offrir un séjour plus conforme à vos attentes.
Cordialement,
L’équipe du Vidago Palace Hotel

Location

Parque De Vidago, Apartado 16, Vidago, 5425-307, Portugal|0.80 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

From 3 to 12 years old

Children can use extra beds for an additional charge of EUR 40.0.

13 years old and over

Children can use extra beds for an additional charge of EUR 75.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 16 are only allowed to use the spa facilities daily from 10:00 to 17:00 and when accompanied by an adult. The access to the Vidago Spa Circuit (Vitality Pool, Indoor Pool, Sauna, Hammam, two Experience Showers, Ice Fountain and Gym) have cost of 10.00 EUR per Adult, per day. Children with between 03 and 16 years pay 5 EUR per child, per day. Please note that pets are only accepted in Superior (Garden rooms). Only one pet per room is accepted and for the extra fee of 60 EUR per night. Pets are not allowed to access the public areas of the property.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

Vidago Palace: FAQs

Yes, Vidago Palace does have a restaurant.
At Vidago Palace you can check in from 15:00, and you'll need to check out before 12:00.
Yes, there is parking available at Vidago Palace.
Vidago Palace is 0.8 km away from Vidago city centre.
Vidago Palace is in Vidago, Portugal and is 0.8 km away from Vidago city centre.

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