Woodhouse Mountain Lodge
471 Wyllie Road, Warkworth, 0981, New Zealand
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Woodhouse Mountain Lodge
Woodhouse Mountain Lodge
Set in Warkworth, 20 km from Sculptureum, Woodhouse Mountain Lodge offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.
Ratings and reviews
Cleanliness4.6
Location4.5
Service4.4
Rooms4.9
Value3.9
Sleep quality4.9
Traveller reviews
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Mentioned by travellers
Couple
NZ
Comment: 3 Dec 2024
Stayed in: Dec 2024
A little off the beaten track, but well worth it.
Woodhouse Mountain Lodge may not suit everyone, but we found it to be a delightful retreat, beautifully appointed, and exceptionally catered. We’re already looking forward to another visit—to relax and explore more of the local walks and attractions.
Highlights
Peaceful Setting: The quiet ambiance was a standout feature, complemented by the local wildlife and the picturesque surroundings of mixed-use farmland and forests.
Exceptional Service and Design: The service was superb, and the lodge's thoughtful, tasteful design was evident throughout, enhanced by lovely artwork in the reception and restaurant areas.
Restaurant Experience: The dining experience was exceptional. While not inexpensive, each meal was served promptly, presented beautifully, and incredibly flavorful.
Suggestions for Improvement
Set Menu Flexibility: The set menu concept works well, but we found that by the time we reached the final course, we couldn’t manage dessert and had to skip it. Offering a more flexible option for guests who prefer fewer courses would be a welcome addition.
Maintenance Needs: Some minor wear and tear was noticeable, requiring attention. While these issues didn’t detract significantly from our stay, addressing them would enhance the overall experience.
Fly Screens: Adding fly screens to the sliding doors would be a practical improvement, particularly given the countryside location.
Additional Notes
The lodge is situated off the beaten track, with the final 10 kilometers of the approach road being unsealed. While this may not appeal to everyone, we felt it added to the charm and sense of seclusion.
We’ve noticed some recent negative reviews of Woodhouse Mountain Lodge. Given the higher-end pricing, it’s natural that expectations are elevated. However, our experience was overwhelmingly positive, and we felt it offered excellent value for the quality provided.
Highlights
Peaceful Setting: The quiet ambiance was a standout feature, complemented by the local wildlife and the picturesque surroundings of mixed-use farmland and forests.
Exceptional Service and Design: The service was superb, and the lodge's thoughtful, tasteful design was evident throughout, enhanced by lovely artwork in the reception and restaurant areas.
Restaurant Experience: The dining experience was exceptional. While not inexpensive, each meal was served promptly, presented beautifully, and incredibly flavorful.
Suggestions for Improvement
Set Menu Flexibility: The set menu concept works well, but we found that by the time we reached the final course, we couldn’t manage dessert and had to skip it. Offering a more flexible option for guests who prefer fewer courses would be a welcome addition.
Maintenance Needs: Some minor wear and tear was noticeable, requiring attention. While these issues didn’t detract significantly from our stay, addressing them would enhance the overall experience.
Fly Screens: Adding fly screens to the sliding doors would be a practical improvement, particularly given the countryside location.
Additional Notes
The lodge is situated off the beaten track, with the final 10 kilometers of the approach road being unsealed. While this may not appeal to everyone, we felt it added to the charm and sense of seclusion.
We’ve noticed some recent negative reviews of Woodhouse Mountain Lodge. Given the higher-end pricing, it’s natural that expectations are elevated. However, our experience was overwhelmingly positive, and we felt it offered excellent value for the quality provided.
Hotel response
Comment: 9 December
Dear Brady1968,
We very much appreciate your comments regarding your stay at Woodhouse Mountain Lodge. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and improvement recommendations, we are always looking for ways to enhance the customer experience and feedback like yours is invaluable to do that. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Tanisha Legg
Lodge Manager
We very much appreciate your comments regarding your stay at Woodhouse Mountain Lodge. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and improvement recommendations, we are always looking for ways to enhance the customer experience and feedback like yours is invaluable to do that. We hope your next visit will be as pleasant as the previous one.
Sincerely,
Tanisha Legg
Lodge Manager
Comment: 2 Mar 2025
Stayed in: Nov 2024
My husband and I treated ourselves to a night at Woodhouse the night before departing New Zealand. It is only an hour and a half from Auckland airport despite being quite out of the way in amongst hilly sheep farms. Everything was wonderful...views, decor, food. The main lodge and the cabins have been beautifully decorated. Cabins are large with ample living area including a fireplace and a large bathroom with double shower and spa tub. Dinner and breakfast were delicious. Customer service was excellent. My only complaint...our spa bath and gas fireplace did not work.
Couple
Comment: 26 Feb 2025
Extremely disappointing stay.
This place needs an overhaul, it's very tired . Considering it is supposed to be a luxury lodge overall our stay was extremely disappointing. Basics in the room were overlooked for example there were no hand towels in the bathroom and only one robe instead of two. This is a basic oversight.
Meals were included in the cost of our stay. The fixed menu was limited however, the service and food quality was extremely disappointing. We're not fussy eaters, however, I've had higher quality meals locally. Sides were charged extra, I feel this is questionable given what was served as part of the main. We ordered the vegetables and potatoe skins. The vegetables saved the entire meal. The potato skins were terrible. Entrees and Desserts were ok, although the pickle on my entree were unpleasant and over powered the parfait.
No one asked if we would like coffees etc after dinner.
I had set my sights on their house cocktail before dinner but was told they were missing an ingredient so I just stuck to my soda, lime and bitters. It was pretty undrinkable and had I realised it would cost $12 I would have sent it back. My birthday drink ended up as water as I don't drink wine.
Breakfast was better, but lacked the attention one expects. The included coffee was ok but just as with dinner, no one asked if we would like another drink.
We left feeling rather let down. Definitely a birthday treat gone wrong. Definitely will NOT return as there are better places to stay, with better service and food. Sorry to say I cannot recommend staying here.
We both felt that the minimum was supplied in order for them to fulfill their obligation to complete the requirements of your booking.
Meals were included in the cost of our stay. The fixed menu was limited however, the service and food quality was extremely disappointing. We're not fussy eaters, however, I've had higher quality meals locally. Sides were charged extra, I feel this is questionable given what was served as part of the main. We ordered the vegetables and potatoe skins. The vegetables saved the entire meal. The potato skins were terrible. Entrees and Desserts were ok, although the pickle on my entree were unpleasant and over powered the parfait.
No one asked if we would like coffees etc after dinner.
I had set my sights on their house cocktail before dinner but was told they were missing an ingredient so I just stuck to my soda, lime and bitters. It was pretty undrinkable and had I realised it would cost $12 I would have sent it back. My birthday drink ended up as water as I don't drink wine.
Breakfast was better, but lacked the attention one expects. The included coffee was ok but just as with dinner, no one asked if we would like another drink.
We left feeling rather let down. Definitely a birthday treat gone wrong. Definitely will NOT return as there are better places to stay, with better service and food. Sorry to say I cannot recommend staying here.
We both felt that the minimum was supplied in order for them to fulfill their obligation to complete the requirements of your booking.
Hotel response
Comment: 3 March
Dear Ann,
Thank you for taking the time to tell us about your experience at Woodhouse Mountain Lodge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Woodhouse Mountain Lodge, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Tanisha
Lodge Manager
Thank you for taking the time to tell us about your experience at Woodhouse Mountain Lodge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Woodhouse Mountain Lodge, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Tanisha
Lodge Manager
Comment: 18 Jan 2025
Stayed in: Jan 2025
Woodside Mountain Lodge is a nice hotel in a lovely location once you have driven the twists and turns of the five km of mostly gravel track to find it. Staff members were all very nice indeed. Breakfast and dinner were unremarkable; this is not haute cuisine. We think that they need to do more to merit the four stars.
Comment: 19 Jan 2025
Stayed in: Jan 2025
VERY remote but well worth the drive up the gravel road. The property itself is wonderful.
Excellent location
471 Wyllie Road, Warkworth, 0981, New Zealand|6.18 km from city centre
8 things to dowithin 3.93 km
2.69 km
4.81 km
4.30 km
4.82 km
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Children are welcome at this hotel
2 years old and over
$103 (NZD110) per person per night
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
English breakfast
Breakfast price
Please contact hotel for price information
Please inform Woodhouse Mountain Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that there is a 2.5% surcharge when you pay with a all credit cards, and a 4.0% surcharge will apply to payments by American Express. This charge will show up on your receipt/invoice as a credit card surcharge . Payments by EFTPOS or direct credit do not incur a surcharge. The property does not accept cash payments. When booking 4 rooms or more, different policies and additional supplements may apply.
This hotel accepts the following payment methods:
Woodhouse Mountain Lodge: FAQs
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