Fiesta Americana Condesa Cancun - All Inclusive
Blvd. Kukulcan km 16.5, Zona Hotelera, Cancun Hotel Zone, Cancun, 77500, Mexico
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Fiesta Americana Condesa Cancun - All Inclusive
Fiesta Americana Condesa Cancun - All Inclusive
Located in Cancun's hotel zone, next to one of the city's most beautiful beaches, this property offers enjoyable facilities and luxurious spa services with great views of Nichupte Lagoon.
Ratings and reviews
Cleanliness4.7
Location4.7
Service4.7
Rooms4.3
Value4.5
Sleep quality4.5
Traveller reviews
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Mentioned by travellers
Family traveller
Comment: 29 May 2025
Outstanding Service at Fiesta Americana Condesa
I loved my stay at Fiesta Americana Condesa. Everyone is incredibly kind and helpful—I highly recommend it. Christian from the vacation club made me feel right at home from the moment he assisted me with my excursions. The service at the restaurant was outstanding, and all the staff members like Heraclio, and Isaías are so friendly that I will definitely have to come back to experience the same level of care again. Travel to paradise—Cancun—and enjoy unforgettable moments with the wonderful people who work here.
Hotel response
Comment: 31 May
Dear Jessica,
Thank you for your glowing review and for sharing such lovely feedback about your recent stay with us. We’re so pleased to know that you enjoyed our warm hospitality, especially the attentive service provided by Christian from the vacation club, as well as Heraclio and Isaías.
It’s always our goal to make our guests feel at home while delivering a level of care and attention that leaves a lasting impression. We’re honored by your recommendation and grateful for your kind words.
We would love to welcome you back again soon to experience even more unforgettable moments in our little paradise.
Sincerely,
Sergio Valencia
General Manager
Thank you for your glowing review and for sharing such lovely feedback about your recent stay with us. We’re so pleased to know that you enjoyed our warm hospitality, especially the attentive service provided by Christian from the vacation club, as well as Heraclio and Isaías.
It’s always our goal to make our guests feel at home while delivering a level of care and attention that leaves a lasting impression. We’re honored by your recommendation and grateful for your kind words.
We would love to welcome you back again soon to experience even more unforgettable moments in our little paradise.
Sincerely,
Sergio Valencia
General Manager
Couple
Comment: 29 May 2025
A wonderful experience
Heraclio was amazing! He was super kind and attentive to all our needs, going above and beyond to ensure we were comfortable, happy, and had everything we needed during our entire stay. His positive attitude, attention to detail, and genuine care made a huge difference. We truly appreciated his warmth and hospitality
Hotel response
Comment: 31 May
Dear Zavaleta,
Thank you so much for your kind words and for highlighting Heraclio’s outstanding service during your stay. We are truly fortunate to have team members like him who go above and beyond to ensure that every guest feels cared for and welcomed.
Your appreciation for his warmth, attentiveness, and positive attitude means a great deal to all of us. We will make sure he receives your heartfelt recognition.
We’re thrilled you enjoyed your experience and hope to welcome you back again soon for another wonderful visit.
Kindest regards,
Sergio Valencia
General Manager
Thank you so much for your kind words and for highlighting Heraclio’s outstanding service during your stay. We are truly fortunate to have team members like him who go above and beyond to ensure that every guest feels cared for and welcomed.
Your appreciation for his warmth, attentiveness, and positive attitude means a great deal to all of us. We will make sure he receives your heartfelt recognition.
We’re thrilled you enjoyed your experience and hope to welcome you back again soon for another wonderful visit.
Kindest regards,
Sergio Valencia
General Manager
Family traveller
Comment: 29 May 2025
Awesome buffet staff fiesta Americana condesa
Amazing experience the highlight of which was the team that we encountered every day. From start to finish of the experience they go out of their way to make you feel special and welcome. I heard family a lot in Mexico, which was wonderful, but with Eladio and his staff you really feel it. Along with him I would highlight Alberto, Dolores, Magely, and Henry to look out for. They will take awesome care of you!
Hotel response
Comment: 31 May
Dear Andi,
Thank you for your generous review and for recognizing the exceptional service of our buffet team. We are especially happy to know that Eladio, Alberto, Dolores, Nayeli, and Henry made your dining experience feel so special and personal. At Fiesta Americana Condesa, we strive to create a family-like atmosphere, and it's truly rewarding to know you felt that with us.
Your words inspire us to continue providing heartfelt service to every guest, and we’ll be sure to share your praise with the entire team. It was a pleasure to have you with us, and we look forward to your next visit.
Kindest regards,
Sergio Valencia
General Manager
Thank you for your generous review and for recognizing the exceptional service of our buffet team. We are especially happy to know that Eladio, Alberto, Dolores, Nayeli, and Henry made your dining experience feel so special and personal. At Fiesta Americana Condesa, we strive to create a family-like atmosphere, and it's truly rewarding to know you felt that with us.
Your words inspire us to continue providing heartfelt service to every guest, and we’ll be sure to share your praise with the entire team. It was a pleasure to have you with us, and we look forward to your next visit.
Kindest regards,
Sergio Valencia
General Manager
Family traveller
Comment: 29 May 2025
Fiesta Americana Condesa Buffet
The buffet was excellent-the food, ambience, and service were all top notch. Eladio, Henry, Dolores, Alberto, and Magely made each meal a wonderful experience. They are a great team! Every need we had was meticulously met. Highly recommend this buffet at Fiesta Americana Condesa!
Hotel response
Comment: 31 May
Dear guest,
Thank you very much for your kind words and for taking the time to share your experience at our buffet. We’re delighted to know that you enjoyed the food, ambiance, and especially the attentive service provided by Eladio, Henry, Dolores, Alberto, and Nayeli. It’s wonderful to hear that their dedication helped make each meal memorable.
We take great pride in creating exceptional dining experiences for our guests, and your recommendation means a great deal to us. We will gladly share your kind comments with the team, as they will be thrilled to know their efforts made such a positive impression.
We hope to welcome you back soon for more delicious moments!
Warm regards,
Sergio Valencia
General Manager
Thank you very much for your kind words and for taking the time to share your experience at our buffet. We’re delighted to know that you enjoyed the food, ambiance, and especially the attentive service provided by Eladio, Henry, Dolores, Alberto, and Nayeli. It’s wonderful to hear that their dedication helped make each meal memorable.
We take great pride in creating exceptional dining experiences for our guests, and your recommendation means a great deal to us. We will gladly share your kind comments with the team, as they will be thrilled to know their efforts made such a positive impression.
We hope to welcome you back soon for more delicious moments!
Warm regards,
Sergio Valencia
General Manager
Family traveller
Comment: 28 May 2025
Great stay!
We really enjoyed our stay here at Fiesta Americana Condesa! We stayed for 4 nights. The rooms were very clean and housekeeping was excellent. The attention at the buffet was amazing we were served by Ramiro, Alberto, Jaime, Daniel, Denise, Maggi, Henry and Eladio who is the buffet supervisor. Each one of them went out and beyond to accommodate us and our kids. They had a variety of different food each day and all of it was delicious. The service was 5 stars
Hotel response
Comment: 31 May
Dear Pamela,
Thank you very much for sharing your kind words and for choosing Fiesta Americana Condesa Cancún for your recent family getaway. We are delighted to know that your stay with us was such an enjoyable and memorable experience.
It is wonderful to hear that you found your room clean and that our housekeeping team provided excellent service. Cleanliness and comfort are fundamental pillars of our hospitality, and we are glad we met your expectations.
We are especially grateful for your recognition of our buffet team. Ramiro, Alberto, Jaime, Daniel, Denise, Maggi, Henry, and Eladio, all of them are passionate about creating warm and welcoming experiences for our guests, and your comments will surely bring them great joy. It’s incredibly rewarding to know that their attention and care made a difference in your stay, particularly in how they went above and beyond to ensure both you and your children felt well taken care of.
Thank you also for highlighting the quality and variety of our food. We strive to offer delicious options for every taste, and it’s gratifying to know that you enjoyed the different selections each day.
We truly appreciate your excellent rating and hope to have the pleasure of welcoming you and your family back for another unforgettable stay in the near future.
Warm regards,
Sergio Valencia
General Manager
Thank you very much for sharing your kind words and for choosing Fiesta Americana Condesa Cancún for your recent family getaway. We are delighted to know that your stay with us was such an enjoyable and memorable experience.
It is wonderful to hear that you found your room clean and that our housekeeping team provided excellent service. Cleanliness and comfort are fundamental pillars of our hospitality, and we are glad we met your expectations.
We are especially grateful for your recognition of our buffet team. Ramiro, Alberto, Jaime, Daniel, Denise, Maggi, Henry, and Eladio, all of them are passionate about creating warm and welcoming experiences for our guests, and your comments will surely bring them great joy. It’s incredibly rewarding to know that their attention and care made a difference in your stay, particularly in how they went above and beyond to ensure both you and your children felt well taken care of.
Thank you also for highlighting the quality and variety of our food. We strive to offer delicious options for every taste, and it’s gratifying to know that you enjoyed the different selections each day.
We truly appreciate your excellent rating and hope to have the pleasure of welcoming you and your family back for another unforgettable stay in the near future.
Warm regards,
Sergio Valencia
General Manager
Excellent location
Blvd. Kukulcan km 16.5, Zona Hotelera, Cancun Hotel Zone, Cancun, 77500, Mexico|11.44 km from city centre
10 things to dowithin 0.34 km
Transportationwithin 11.95 km
Airportwithin 11.02 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast menu
Buffet
Breakfast options
American breakfast, Continental breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the property offers guest access with a guide dog. Please note that this property does not accept student or Spring Breaker groups.
This hotel accepts the following payment methods:
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