Hotel 99 Sepang Klia
55g, Jln Warisan Sentral 1, Dengkil, 49300, Malaysia
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast not available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Non-smoking
More about Hotel 99 Sepang Klia
Hotel 99 Sepang Klia
Situated within 27 km of IOI City Mall and 37 km of Axiata Arena, Hotel 99 Sepang KLIA & KLIA2 offers rooms in Sepang. With a shared lounge, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Ratings and reviews
Cleanliness3.4
Location4.1
Service3.6
Facilities3.5
Traveller reviews
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Mentioned by travellers
Solo traveller
Comment: 13 Mar 2025
Hotel is near, airport, staff is friendly, free update to room with window. Room is clean spacious bathroom and clean beds. Nearby many food options
Hotel response
Comment: 14 March
Thank you for your perfect rating. We're delighted that you enjoyed our convenient location, friendly staff, and complimentary room upgrade. It's great to know you found the room clean and spacious with plenty of dining options nearby. We look forward to welcoming you again.
Couple
Comment: 10 Feb 2025
Room still dirty. Pillows and bedsheets, towels,toilet needs to be more cleaned
Hotel response
Comment: 10 February
Thank you for your feedback. Cleanliness is a priority for us, and we will share your comments with our team for improvement. Guests are encouraged to inform the reception if the linens or towels need replacement during their stay.
Couple
Comment: 8 Dec 2024
My stay was disappointing. The receptionist, a young Indian woman, was not welcoming at all. She simply handed me the room key without offering any helpful information or a friendly greeting. Her attitude was cold and dismissive, which is not acceptable for someone in a customer service role – she definitely needs to learn how to be a good receptionist.
The room cleanliness was poor – it looked like it hadn't been properly cleaned, with dust everywhere and the bathroom appeared unwashed. Additionally, there was no towel provided in the room, and the pillow had noticeable stains.
On a positive note, the location is quite convenient, with plenty of nearby eateries, a Watsons, and convenience stores in the area, making it easy to get what you need.
Overall, I expected much better service and hygiene standards.
The room cleanliness was poor – it looked like it hadn't been properly cleaned, with dust everywhere and the bathroom appeared unwashed. Additionally, there was no towel provided in the room, and the pillow had noticeable stains.
On a positive note, the location is quite convenient, with plenty of nearby eateries, a Watsons, and convenience stores in the area, making it easy to get what you need.
Overall, I expected much better service and hygiene standards.
Hotel response
Comment: 10 December
Thank you for your feedback. We are sorry to hear that your stay was disappointing. We apologize for the lack of warmth from our receptionist and the cleanliness issues in your room. This is not the standard we strive for, and we will take immediate action to address these concerns.
We appreciate your positive comments about our location, and we will work to improve both service and hygiene moving forward. We hope to have the chance to welcome you again.
We appreciate your positive comments about our location, and we will work to improve both service and hygiene moving forward. We hope to have the chance to welcome you again.
Solo traveller
Comment: 25 Apr 2025
As a fellow hotelier, I am very disappointed with the service provided by this hotel. From the moment I checked in, the male front desk receptionist was extremely unfriendly and arrogant. The room itself was comfortable, but there were cracks on the walls and no coffee or tea sachets were provided. In addition, the pillows were yellow and dirty, and the bedsheets and comforter had black stains. The bathroom was also not properly cleaned.
The elevator was also frequently out of service and under maintenance, forcing guests to use the emergency staircase, which was cluttered with hotel items. Additionally, the power supply in the room kept cutting off unexpectedly, and when I approached the front desk, they told me I was supposed to have checked out — even though my actual checkout date was not that day. This was extremely frustrating and disappointing.
The elevator was also frequently out of service and under maintenance, forcing guests to use the emergency staircase, which was cluttered with hotel items. Additionally, the power supply in the room kept cutting off unexpectedly, and when I approached the front desk, they told me I was supposed to have checked out — even though my actual checkout date was not that day. This was extremely frustrating and disappointing.
Hotel response
Comment: 26 April
Thank you for taking the time to share your detailed feedback. We're truly sorry that your experience was such a letdown, especially coming from someone in the hospitality industry. Your comments about the cleanliness, service, and maintenance issues are very concerning and certainly not up to standard. We take this seriously and will be addressing each of the points you've raised with our team to ensure improvements are made. Thank you again for highlighting these matters.
Family traveller
Comment: 23 Apr 2025
Dont stay here..!
They cancel our room..
We already full payment and already inform with them for late check in coz ur flight its midnight.
They cancel our room..
We already full payment and already inform with them for late check in coz ur flight its midnight.
Hotel response
Comment: 29 April
Thank you for your feedback. We would like to clarify that we did not cancel your booking. According to our records, rooms 9219 and 9220 were assigned to you, and there was no issue with your reservation. Our team was prepared to accommodate you as planned. We regret any misunderstanding and take your concerns seriously.
Very good location
55g, Jln Warisan Sentral 1, Dengkil, 49300, Malaysia|4.62 km from city centre
10 things to dowithin 2.37 km
2.02 km
2.14 km
1.56 km
Transportationwithin 13.59 km
13.59 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast not available
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
This hotel accepts the following payment methods:
Cash
Hotel 99 Sepang Klia: FAQs
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