Leonardo Hotel Hamburg Altona, Hamburg Hotels

Name: Leonardo Hotel Hamburg Altona
Address: Beerenweg 1A, Hamburg, Hamburg, 22761, Germany

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are allowed by request. contact hotel for more information.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

Exclusive facilities

Pets allowed

Accessibility

Bathroom emergency pull cord

Disabled facilities

Lift

Lowered bathroom sink

Toilet with grab bar

Braille or tactile signage

Wheelchair access

Accessible parking

Raised toilet

Business facilities

Business centre

Meeting facilities

Food and drink

Coffee maker

Bar

Complimentary bottled water

Banqueting service

Restaurant

Teahouse

Healthcare

First aid room

Hotel and outdoor facilities

Laundry

Ticket office

Non-smoking

In the rooms

Desk

Air conditioning

Shower

Hairdryer

Heating

Leisure and entertainment

Sauna

Media and technology

Satellite TV

Fax

Telephone

Photocopier

Services

Express check-out

Room service

Front desk 24 hour

Luggage storage

Concierge

Express check-in

Tours

Safe deposit box

Wake up call

Multilingual staff

Iron

Trouser press

Sport and fitness

Fitness centre

Transport and parking

Car hire

Electric vehicle (EV) charging station

Parking

WiFi and internet

Wi-Fi

Internet access

WiFi in common areas

More about Leonardo Hotel Hamburg Altona

Leonardo Hotel Hamburg Altona

Boasting a bar, Leonardo Hotel Hamburg Altona offers accommodation in Hamburg, 3 km from Hamburg-Altona Train Station and 3.7 km from Volksparkstadion. The property is set 5.1 km from Port of Hamburg, 5.1 km from Hamburg Fair and 5.2 km from St.

Ratings and reviews

Cleanliness

5.0

Location

4.0

Service

4.5

Rooms

4.0

Value

4.5

Sleep quality

4.5

Traveller reviews

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Mentioned by travellers

Business traveller

Comment: 1 Dec 2024

Stayed in: Nov 2024

Ideal for me at this time

Last week I stayed for two nights and for my purposes both location and hotel was ideal. Hotel is located in a quiet side street with a view of business park.You get a free parking on the street, but can also use a parking garage, which is poorly signposted. The room is beautiful, modern & clean as it is throughout the hotel. Breakfast is exceptionally varied and leaves nothing to be desired. Nearby are supermarket, gas station and within walking distance various restaurants.

Hotel response

Comment: 2 December

Lieber Gast,
Es freut uns sehr, dass Sie Ihren Aufenthalt im Leonardo Hotel Altona genossen haben und unser Standort, die Sauberkeit und das vielfältige Frühstück Ihren Erwartungen entsprochen haben.
Ihre Anmerkung bezüglich der Beschilderung zum Parkhaus nehmen wir zur Kenntnis, wir streben stets danach, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten.
Wir freuen uns schon auf Ihren nächsten Besuch und danken Ihnen für Ihr positives Feedback.
Mit freundlichen Grüßen,
Ihr Team vom Leonardo Hotel Altona

Couple

Comment: 3 Feb 2025

Our No.1 in Hamburg. The hotel is worth every penny. We will definitely come back:)

We were welcomed super friendly at check in. The room was very clean. Small but perfectly sufficient for 2 people. In addition, there were small attentions as it was my birthday. That made it even more memorable. We will definitely come back! Thanks!!! :)

Hotel response

Comment: 4 February

Lieber Gast,
herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns in Hamburg in vollen Zügen genießen konnten. Besonders schön ist es, dass wir Ihren Geburtstag mit kleinen Aufmerksamkeiten noch unvergesslicher machen durften.
Unser Team legt großen Wert darauf, unseren Gästen einen herzlichen Empfang und eine angenehme Zeit zu bereiten – umso schöner, dass Sie dies so positiv wahrgenommen haben.
Wir freuen uns schon jetzt auf Ihren nächsten Besuch und heißen Sie jederzeit wieder herzlich willkommen!

Group traveller

Comment: 8 Jan 2025

Stayed in: Feb 2024

Never again

We stayed with friends in Hamburg and stayed here. I am a wheelchair user and have a modified car accordingly. When checking in I asked if and where there were disabled parking spaces. The hotel has no parking garage but a parking garage in which, according to the hotel staff, there are also no disabled parking spaces. Since the parking garage is very narrow, I was told I could park in the yard behind the hotel, which I did. The next morning, while we had breakfast 5 meters clearly visible near the reception, the hotel had my car transferred. They say they didn't know where I was, so they couldn't inform me. Two sentences later, you suddenly didn't even know it was my car. Then allegedly no one from the hotel said I could park behind the hotel.
The hotel was not prepared to make a reasonable clarification. Now we will have to agree in court who will pay the 400 € for the transfer of the vehicle. That's what I call a hospitable hotel.
Since the incident dwarfs everything else, I'll save any other review of the hotel.

Hotel response

Comment: 4 February

Lieber Gast,
wir bedauern sehr, dass Ihr Aufenthalt bei uns durch diesen Vorfall überschattet wurde. Es liegt uns am Herzen, dass sich alle Gäste – insbesondere Gäste mit besonderen Bedürfnissen – bei uns gut aufgehoben fühlen.
Der Innenhof gehört nicht zum Hotel, sondern ist Privateigentum. Leider wurde Ihr Fahrzeug vom Besitzer des Innenhofs abgeschleppt, da es sich auf einem Parkverbotsschild befand. Diese Entscheidung lag nicht in unserer Hand.
Wir verstehen, dass dies für Sie eine sehr unangenehme Erfahrung war, und hätten uns eine andere Lösung gewünscht. Unser Team ist stets bemüht, unseren Gästen bestmöglich zu helfen, und wir bedauern, dass es in diesem Fall zu Missverständnissen gekommen ist.
Falls Sie noch Klärungsbedarf haben, stehen wir Ihnen gerne für ein persönliches Gespräch zur Verfügung.
Mit freundlichen Grüßen

Couple

Comment: 18 Dec 2024

Stayed in: Dec 2024

It was all very good.

The staff is helpful and very friendly. The room was clean and quite large. The breakfast buffet was very rich. The food was clear and well placed. The location of the hotel was perfect for our visit to Hamburg.
Value for money was okay.

Hotel response

Comment: 22 December

Sehr geehrter Gast,
es freut uns sehr, dass Sie Ihren Aufenthalt im Leonardo Hotel Altona genossen haben. Ihre lobenden Worte über unser hilfsbereites und freundliches Personal, sowie unsere sauberen und geräumigen Zimmer sind uns sehr wichtig.
Wir freuen uns, dass unser reichhaltiges Frühstücksbüfett Ihren Geschmack getroffen hat und Sie die Lage unseres Hotels als optimal für Ihren Besuch in Hamburg empfanden.
Vielen Dank für Ihre Rückmeldung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Ihr Team vom Leonardo Hotel Altona.

Business traveller

Comment: 6 Dec 2024

Stayed in: Nov 2024

Treated like a criminal

Absolutely disgraceful treatment. Having paid for my stay on arrival and agreeing to keep my card open, I was locked out of my room at midnight and threatened with the Police if I did not pay a bar bill immediately. The hotel billed the wrong card.

Hotel response

Comment: 17 December

Dear Nick, Thank you for taking the time to share your experience with us. I am truly sorry to hear about the situation you encountered during your stay. This is certainly not the level of service or hospitality we aim to provide, and I sincerely apologize for any distress caused. Please be aware that payment for bar bills has to be done directly at the bar, as your credit card was declined. Please rest assured that I will personally investigate what went wrong and address this with the team to ensure such incidents do not occur again.
Kind regards,
Thomas,
Front Office Manager

Very good location

4.0

Beerenweg 1A, Hamburg, 22761, Germany|2.96 km from Hamburg Fish Market

10 things to dowithin 1.64 km

2.96 km

2.84 km

0.60 km

Transportationwithin 3.56 km

1.63 km

1.78 km

2.17 km

Airportwithin 59.12 km

9.16 km

59.12 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets are allowed by request. contact hotel for more information.

Breakfast

Breakfast available.

Breakfast price

$33 (≈EUR 19.0)/person

Breakfast menu

Buffet.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Important information about the city

The hotel will charge city tax which is subject to the actual room rate.

Accepted payment methods

The hotel accepts the following payment methods: