Barceló Santo Domingo

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Fast facts

Check in from
15:00
Check out by
13:00
Breakfast
Breakfast available.
Pets
Pets are not allowed.
Children
Children are welcome at this hotel.

Amenities

Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre

More about Barceló Santo Domingo

Barceló Santo Domingo

Located in the old quarter of Santo Domingo, the Barceló Santo Domingo offers convenient amenities and easy access to the capital's beautiful monuments. Free parking is offered and Las Americas International Airport is just a 25-minute drive away.

Ratings and reviews

Cleanliness
4.5
Location
4.5
Service
4.0
Rooms
4.0
Value
4.0
Sleep quality
4.0

Traveller reviews

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Mentioned by travellers
Family traveller

Comment: 19 Jan 2025

Stayed in: Jan 2025

Worth it?

Let's see.
Cons:
The rooms smelled musty.
"Full Board" does not translate to mean All Inclusive but rather, Breakfast, Lunch and Dinner.
There's not much to do like at other branches.
Be advised they take a $100 deposit per room for you to be able to get drinks and food or anything around the hotel.
Parts of the hotel could use some refurbishing but it's not very noticeable.
The casino took my money.
Pros:
Location is perfect for business or pleasure stays. Close to whatever action you might be looking for.
Very cool, but tight security, sometimes too tight.
The corridor before you get to your room smells amazing. There's a humidifier thingy that comes on ever so often. Let's just say I wanted to put it in my room but it's attached pretty good lol. The hotel is very clean throughout except for the trees that try to see how many of their leaves they can get in the pool.
The on-site bakery was a nice touch. It came in handy for the birthday guest.
There's karaoke on Thursdays, you don't want to miss it. They can't play from YouTube so I hope they have your song saved. Hopefully that adjustment is made in the future.
If you're at the Kiosko Pool Bar and run into a Ms. Jessica Jimenez, you're in for a good time filled with laughter and smiles. Lol ask her for a mudslide. Johnathan, Luis, I'll miss the conversations too lol.
The gym is a vibe every time but it's better at specific times. You'll figure out what that means on your own.
Piano Bar, right at the lobby, Noelfri Amador. I hope you have the pleasure of meeting him. Life of the party behind the bar. Great vibes. Genesis...
The food was fantastic. Drinks were nonstop. Guess who finished their deposit and had to make another? We had a grand time.

Hotel response

Comment: 20 January

Dear Rick,
Thank you for your feedback and for sharing your experience with us. We would like to further assist you and ensure that your next visit is even better. Could you kindly provide us with your email address? This will allow us to follow up with you directly and address any specific concerns or requests you might have.
Additionally, we would appreciate the opportunity to discuss the matter regarding the casino in more detail.
We look forward to hearing from you!
Best regards,
Mabeliza Batista
Guest Experience Manager
Hotel Barceló Santo Domingo

Comment: 28 Feb 2025

Stayed in: Feb 2025

The hotel is visibly very run down, with amenities from the 70s. The rooms are dirty, and due to the heat outside the air conditioning causes condensation and rain inside the rooms. The toilets are constantly clogged due to poor maintenance. They changed my room 3 times and the same problems have been repeated, that is, rain in the room and the toilets throwing fecal matter outside. The pool is very far away and you have to walk several minutes through corridors and labyrinths to end up with a long staircase to get to it. A disaster, never again Hotels of the Barceló Chain
Business traveller

Comment: 23 Feb 2025

Stayed in: Feb 2025

The excellent buffet restaurant

Excellent service especially Iliana in the restaurant who did excellent service for us as part of the team and make one feel in an excellent way, Iliana Maribel especially who is in charge of making us feel at ease.

Hotel response

Comment: 24 February

Estimado Sr. Abrahamd,
Nos complace enormemente saber que tuvo una experiencia tan positiva en nuestro restaurante y que el servicio brindado por Iliana y Maribel fue excepcional. Ellas son un valioso miembro de nuestro equipo y estarán muy contentas de recibir tan elogiosos comentarios. Su amabilidad y dedicación son sin duda características que nos enorgullecen.
Agradecemos que se haya tomado el tiempo para compartir su experiencia.
Esperamos verle pronto y seguir brindándole la mejor atención.
Atentamente,
Mabeliza Batista
Guest Experience Manager
Hotel Barceló Santo Domingo.
Business traveller

Comment: 19 Feb 2025

Stayed in: Feb 2025

My stay

Excellent service at reception, laundry and buffet. In the pool, they give it raw food and they think you'll steal something from them.

Hotel response

Comment: 20 February

Estimado Huésped,
Gracias por compartir su experiencia con nosotros. Nos complace saber que recibió un excelente servicio en recepción, lavandería y buffet. Lamentamos cualquier inconveniente en el área de la piscina y agradecemos sus comentarios, los cuales serán tomados en cuenta para mejorar nuestro servicio.
Si desea brindarnos más detalles sobre su experiencia, puede escribirnos a nuestro correo electrónico para atender sus inquietudes de manera más personalizada.
Atentamente,
Mabeliza Batista
Guest Experience Manager
Hotel Barceló Santo Domingo.
Business traveller

Comment: 17 Feb 2025

Stayed in: Feb 2025

Very good location

It is an ideal place for business trips or group events, they have a good infrastructure, the service is very good and the breakfasts spectacular.

Hotel response

Comment: 18 February

Estimado huésped,
Agradecemos su amable comentario y nos alegra saber que disfrutó de nuestra ubicación, infraestructura y servicio. Nos enorgullece saber que nuestros desayunos fueron de su agrado.
Esperamos darle la bienvenida nuevamente en su próximo viaje de negocios o evento grupal.
Atentamente,
Mabeliza Batista
Guest Experience Manager
Hotel Barceló Santo Domingo

Excellent location

4.5

Av 27 de Febrero, Ensanche Miraflores, Santo Domingo, 21000, Dominican Republic|1.06 km from Santo Domingo Dominican Republic Temple

10 things to dowithin 1.22 km

1.05 km
1.71 km
1.55 km

Transportationwithin 1.19 km

0.58 km
1.19 km

Airportwithin 13.35 km

6.58 km
13.35 km

Check in and check out

Check in from:

15:00

Check out before:

13:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

17 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

Continental breakfast.

Breakfast price

$35 (≈USD 22.0)/person

Important information from the hotel

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Barceló Santo Domingo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 315 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Accepted payment methods
The hotel accepts the following payment methods:
card logocard logocard logo

Cash

Transfer

Transfer from/to airport available. Cost: 50.00 USD one way.

Barceló Santo Domingo: FAQs

Yes, Barceló Santo Domingo does have a restaurant.
At Barceló Santo Domingo you can check in from 15:00, and you'll need to check out before 13:00.
Yes, there is parking available at Barceló Santo Domingo.
Barceló Santo Domingo is 2.9 km away from Santo Domingo city centre.
Barceló Santo Domingo is in Santo Domingo, Dominican Republic and is 2.9 km away from Santo Domingo city centre.