Hotel Suramericana
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 13:00 |
Breakfast | Breakfast available. |
Pets | Pets are allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Hotel Suramericana
Hotel Suramericana
Set in Medellín, 6.7 km from El Poblado Park, Hotel Suramericana offers accommodation with a shared lounge, free private parking, a terrace and a restaurant. This 4-star hotel has air-conditioned rooms with a private bathroom.
Ratings and reviews
Traveller reviews
CO
Comment: 26 Feb 2020
Stayed in: Feb 2020
Good location and quiet
The room was spacious enough, and well equipped with a huge flat screen and stereo, wifi was great.
Ok, there's no lift and we were on the fifth floor so it was good exercise but I don't mind that at all.
Breakfast was at a nice place a couple of doors down, simple but adequate.
Staff were very helpful and all that.
I will be coming back here, especially at the price I paid, it was a real bargain not to be sniffed at.
Comment: 7 Oct 2023
Stayed in: Nov 2022
The worst hotel in Medellin
Comment: 22 Aug 2021
Stayed in: Aug 2021
Place to avoid. Over rated in booking.com
There is no elevator and we had big luggage.
We didn't spend more than 5 minutes in the room while we talked about the room and to the staff.
We asked for a room change and the first ting they said is there were no free rooms and there won't be a refund.
We asked to be refunded all days except that night and we were leaving. They said then that they had one free room (like the one we payed (on the 4th floor).)
We refused and asked why didn't we get this since the beginning.
We insisted in leaving and they say refund is not possible. We didn't care and procede to leave and then told us to stay there and we would get a better room the next day at mid-day (but we were not planning to spend our vacations inside the hotel waiting for a room change).
We left anyway and told them we will report this to booking. They contacted us again telling us to cancel in booking (no chance to leave feedback). And they gave us a partial refund.
We payed 100.000 COP per night. I would value the night at 50.000COP.
The staff looks nice (not the faut of the guy on the counter), but the hotel management is terrible, it seem overpriced for what we get.
If you are looking for a cheap place, this could be okay.
Multiple times I asked for a full refund and no online comment but they refused.
Make sure you don't overpay, we got a much better hotel nearby paying 20%more.
Comment: 16 Jul 2020
Stayed in: Jan 2020
A terrible service
Comment: 23 Jan 2019
Stayed in: Jan 2019
Good service, clean and well located
Very good location
CLL 48 # 65-88, Laureles - Estadio, Medellin, 050034, Colombia|1.47 km from Plaza Mayor
Check in and check out
Check in from:
15:00
Check out before:
13:00
Good to know
Children are welcome at this hotel.
Pets are allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Please inform Hotel Suramericana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
Cash