Canopy by Hilton Hangzhou West Lake, Hangzhou Hotels

Name: Canopy by Hilton Hangzhou West Lake
Address: No. 2 Guohuo Road, Hangzhou, Zhejiang, 310001, China

$213

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All taxes and fees included

Double room

Double room

Double room

Room, 1 king bed

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Front desk 24 hour

Restaurant

Accessibility

Lift

Wheelchair access

Shower seat

Disabled facilities

Bathroom emergency pull cord

Business facilities

Meeting facilities

Business centre

Food and drink

Lobby bar

Restaurant

Complimentary bottled water

Coffee maker

Banqueting service

Café

Minibar

Bar

Teahouse

Healthcare

First aid room

Hotel and outdoor facilities

Non-smoking

Garden

Non-smoking floor

Laundry

Smoking areas

Wedding facilities

Shops

In the rooms

Shower

Heating

Hairdryer

Air conditioning

Bathrobe

Leisure and entertainment

Bicycle hire

Media and technology

Telephone

Television

Satellite TV

Services

Iron

Concierge

Front desk 24 hour

Safe deposit box

Tours

Wake up call

Express check-in

Room service

Luggage storage

Currency exchange

Express check-out

Multilingual staff

Sport and fitness

Fitness centre

Transport and parking

Parking

Car hire

Station shuttle

Valet parking

WiFi and internet

WiFi in common areas

Internet access

Wi-Fi

More about Canopy by Hilton Hangzhou West Lake

Canopy by Hilton Hangzhou West Lake

Canopy by Hilton Hangzhou West Lake has free bikes, fitness centre, a garden and terrace in Hangzhou. Featuring a restaurant, the property also has a bar, as well as a hot tub.

Ratings and reviews

Cleanliness4.7

Location4.7

Service4.6

Facilities4.6

Traveller reviews

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Mentioned by travellers

Solo traveller

Comment: 1 Apr 2025

I booked a deluxe lake view room and had a comfortable 3 night stay. Canopy is a modern hotel and located accessible to nearby shopping area and 10mins walk to west lake. No lack of choices! Hotel room is spacious and well maintained. I find the hotel staff friendly and professional. Particularly would like to thank Cherry for taking care of me during the stay and helping me to make reservation for the restaurant. Would stay at the hotel if I were to come to Hangzhou.

Hotel response

Comment: 3 April

亲爱的客人您好，收到您的鲜活点评我们倍感荣幸，希望我们活力四射的鲜活环境、舒心热情的服务和具有下杭州西湖特色的邻里文化，让您仍然留有鲜活的美妙回忆。酒店位于历史悠久、文化底蕴深厚的杭州市中心的 “鲜活地带”，举步即达世界文化遗产西湖景区，毗邻湖滨商圈-城市的商业、购物和娱乐中心。希望不久后能够再次见到您和您的朋友。祝您旅途顺利，生活愉快！

Solo traveller

Comment: 9 Mar 2025

Stayed in: Mar 2025

A Refreshing Revelation

Having stayed at a rather underwhelming hotel the night before, I arrived with absolutely no expectations. However, what I experienced was nothing short of a revelation.
From the moment I stepped in, it was clear that this hotel was designed with the modern young professional lifestyle in mind. The entrance itself was striking—an imposing orange door that slid open effortlessly, almost like a scene from Open Sesame. Inside, the walls were adorned with Hangzhou-inspired artwork meticulously arranged in warm orange hues, creating a refined yet inviting atmosphere.
The service was impeccable. I am particularly grateful to the gentleman who assisted me in English—his professionalism and attentiveness made a lasting impression. Upon learning it was my first stay at a Canopy Hotel, he warmly welcomed me with a thoughtful gift and provided a comprehensive introduction to the property. His guidance significantly enhanced my understanding and appreciation of the hotel, elevating my overall experience.
The design of the lobby was truly impressive, but what awaited me in my room was beyond my expectations. I stayed in the Canopy Deluxe Room with Balcony, which featured a private jacuzzi—an absolute highlight. The open ceiling added an extra layer of relaxation, allowing me to fully immerse myself in the experience. The room’s design seamlessly blended aesthetics with functionality, embodying a lifestyle-centric approach that resonated deeply with me.
One memorable moment was when I attempted to order fruit from Hema Fresh, only to realize that registration required a Chinese phone number. Thankfully, the hotel staff went above and beyond to assist me, ensuring I could enjoy fresh fruit while unwinding in the jacuzzi. Given how exhausted I was from long nights of work and little sleep, this small act of kindness made all the difference, allowing me to recharge in the most comfortable way possible.

Comment: 27 Dec 2024

Stayed in: Dec 2024

Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.

Solo traveller

MY

Comment: 21 Dec 2024

Stayed in: Dec 2024

Cozy Canopy in Hangzhou

First Canopy stay & pleasantly surprised with the staff attentiveness & service. Tucked off the main streets yet close enough walking to the West Lake & other usual tourist go-to. Room was upgraded with quipped modernity & perfect evening tub soak winding down the day. Breakfast was equally generous with handcrafted Lavazza coffee of choice & local Hangzhou noodles can be ordered. Only drawback is lacking vantage high floor view.

Couple

Comment: 15 Dec 2024

Very good, the hotel is clean, furnitures are modern and new, surroundings are queiet, walking distance to hubinyintai

Hotel response

Comment: 17 December

Dear guests, thank you for your praise. I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Look forward to your next visit!

Excellent location

4.7

No. 2 Guohuo Road, Hangzhou, 310001, China|0.34 km from Longxiangqiao

10 things to dowithin 1.38 km

0.34 km

0.25 km

1.55 km

Transportationwithin 6.50 km

0.35 km

0.76 km

2.05 km

Airportwithin 26.20 km

26.20 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

17 years old and under

$76 (CNY350) per person per night

Cots

1 years old and under

Free

Available beds

Children can stay in existing beds:

17 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast options

Western breakfast, Chinese breakfast, Asian breakfast

Breakfast price

$30 (≈CNY 138)/person

Breakfast times

07:00 - 10:30 from Monday to Sunday

Important information about the city

According to the relevant provisions of the "Zhejiang Provincial Domestic Waste Management Regulations", starting from May 1, 2021, the city's accommodation service units (hotels, guesthouses, etc.) will no longer proactively provide guests with disposable consumer products, including toothbrushes, toothpaste, combs, and soap , bath liquid, etc. If you need it, please contact the hotel to obtain it.

Accepted payment methods

This hotel accepts the following payment methods: