Important information from the hotelGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, guests must pay attention to the number of guests allowed per different room types. Due to fire code in Vancouver city: - Room with one bed (one queen bed or one king size bed) max. occupancy 2 people including children of any age - Room with two beds (two double beds or two queen size beds) max. occupancy 4 people including children of any age Children older than 12 years old are considered adults, and will be charged additional fee if not included in reservation, since the rate is based on 2 people only. Extra bed cannot be counted as actual bed, and will not affect occupancy restrictions. Guests are required to provide a valid credit card and accompanying photo ID upon check-in. Credit card will be used for an authorization that will be held until check out time. Cash deposits are not accepted. Different methods of payment will be available at the check out time. For prepayment, please contact the hotel directly. Early check-in and late check-out are subject to availability and there will be additional charges. The breakfast, which is included in some reservations, is provided by the property's partner restaurant. This property does not own the restaurant. This property does not provide a bellman/porter services. Underground parking is available for a height of up to 6'6'', and CAD 28 before tax per night will be charged. To gain access for parking, please go to the front desk first. This property doesn't have a street parking but loading zone is available on Continental street. Please contact property for more information.