Sol Nessebar Palace All Inclusive
7 b, Aurelia Boulevard, Nesebar, 8230, Bulgaria
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Sol Nessebar Palace All Inclusive
Sol Nessebar Palace All Inclusive
Sol Nessebar Palace All Inclusive provides a rich all-inclusive offer and a variety of facilities and entertainment on site.
Ratings and reviews
Cleanliness4.5
Location3.8
Service4.2
Rooms4.4
Value4.0
Sleep quality4.4
Traveller reviews
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Mentioned by travellers
Couple
Comment: 12 May 2025
Amazing holiday
We went for 11 nights on the 1st of may, not everything was open but the hotel opened the slides for us on a few of the days. There was plenty to do and the animation team was amazing at getting people involved with the activities. The room was amazing, there were plenty of food options as I am a fussy eater and normally struggle to find things to eat. I would definitely return in the future.
Hotel response
Comment: 14 May
Dear 828chelseaw,
Thank you for your kind words and for taking the time to share your experience!
We're thrilled to hear that you enjoyed your 11-night stay with us and that you found plenty to do during your visit.
It’s wonderful to know that the animation team brought a splash of joy to your stay, engaging everyone in vibrant activities for body and mind —your recognition means a lot to us.
Your praise for our clean and spacious rooms, as well as the diverse culinary offerings with a wide variety of food options to suit all preferences—especially from a fussy eater—fills us with pride.
That our water park added a stimulating twist to your stay, even before peak season's full swing delights us.
We look forward to welcoming you back soon and remaining with kind regards,
The SOL Nessebar Resort Team
Guest Experience Management
Thank you for your kind words and for taking the time to share your experience!
We're thrilled to hear that you enjoyed your 11-night stay with us and that you found plenty to do during your visit.
It’s wonderful to know that the animation team brought a splash of joy to your stay, engaging everyone in vibrant activities for body and mind —your recognition means a lot to us.
Your praise for our clean and spacious rooms, as well as the diverse culinary offerings with a wide variety of food options to suit all preferences—especially from a fussy eater—fills us with pride.
That our water park added a stimulating twist to your stay, even before peak season's full swing delights us.
We look forward to welcoming you back soon and remaining with kind regards,
The SOL Nessebar Resort Team
Guest Experience Management
Family traveller
Comment: 13 Nov 2024
Stayed in: Aug 2024
Thieves are everywhere
Everything could be considered as perfect stay except one incident that ruined our vacation in this hotel. Last night of vacation we found that my son's watch disappeared. We tried to find it, swimming pool, beach area, room, everything was checked, reception informed and what we found in the application of GARMIN ? That our watch is located in the another room, on another floor. So someone stole it, but hotel refused to support us to get our property. We were not able to call the police due to fact that it was early morning just before our transfer to the airport. The case was registered in GARMIN service support, we also made a report for Polish Police but obviously this hotel avoids their responsibility for such situation. So be aware, thieves in this hotel are unpunished. Additionally, more cases with stolen wallets, shoes, tablets were observed last August. So if you want to be sure that your possessions are safe, chose another hotel to stay.
Hotel response
Comment: 14 November
Dear Izabellas347,
We would like again to express our regret for the lost watch, but also to make it clear that there was no robbery or planned theft.
Additionally, based on our correspondence, it appears that your story has changed over time.
The hotel helped you from the start in your search for the watch after you informed us that you had left it one afternoon unattended at the pool.
We also cannot understand why the attempt to track the watch was made at 5 a.m. on the day of your departure, but we supported you anyway. Furthermore, the hotel cannot accuse guests of a potential crime and call the police without your presence.
As we already informed you, unlike the police or the court, the hotel is not a legal entity and does not have the power to charge or search guests' rooms.
We also want to disassociate ourselves from your unfounded allegation that pairs of shoes, wallets, or tablets have been stolen and would like to request that you not make such untrue statements out of resentment.
Once more, we are sorry that you lost the watch, but as a hotel, we have exhausted all our options and done everything we can to support you.
Kind regards
The SOL Nessebar Resort Team
Guest Experience Management
We would like again to express our regret for the lost watch, but also to make it clear that there was no robbery or planned theft.
Additionally, based on our correspondence, it appears that your story has changed over time.
The hotel helped you from the start in your search for the watch after you informed us that you had left it one afternoon unattended at the pool.
We also cannot understand why the attempt to track the watch was made at 5 a.m. on the day of your departure, but we supported you anyway. Furthermore, the hotel cannot accuse guests of a potential crime and call the police without your presence.
As we already informed you, unlike the police or the court, the hotel is not a legal entity and does not have the power to charge or search guests' rooms.
We also want to disassociate ourselves from your unfounded allegation that pairs of shoes, wallets, or tablets have been stolen and would like to request that you not make such untrue statements out of resentment.
Once more, we are sorry that you lost the watch, but as a hotel, we have exhausted all our options and done everything we can to support you.
Kind regards
The SOL Nessebar Resort Team
Guest Experience Management
Group traveller
Comment: 12 Oct 2024
Stayed in: Oct 2024
Not a 5 star!!!
The positives;
The meat in the restaurant was amazing the beefsteak and lamb were the most tender and tasty I've ever had!
The sausages, potatoes and pretzel bread in the Biergarten were delicious.
The room was a great size and very clean.
The white wine on tap was very nice.
The negatives...
85% of the staff were miserable and rude. I had learnt to say "please" and "thankyou" in Bulgarian and was always pleasant and smiley to the staff but the vast majority never cracked a smile all week..
The cocktails bore no resemblance to cocktails as I know them! On our first day we asked for a Pina Colada at the pool bar and were given what appeared to be orange cordial with a bit of rum in it... When I looked at the bartender he said "I know its supposed to be white but..." and just shrugged his shoulders!!! Every other cocktail was unrecognisable so in the end we just stuck to the wine!
The beach.... On the first day we went down to the beach and sat on the left hand part which was lovely -like a little cove. The next day, we went there again and, after 5 minutes, two men (who had been sat there the previous day also,) came over and ppinted at our wristbands and said we weren't allowed there as it was a a paid zone. Why hadn't they told us that the day before?? They had been sat right next to us, watching us. We then got told that our beach was the middle part which was vile! Piles of seaweed and hordes of sand flies. If you went for a paddle, the seaweed wrapped round your legs. By the end of the week we had observed and it seemed as if they were moving all pf the seaweed off the 2 paying zones (for Nessebar Mare and bay) and dumped it all on the supposedly 5* Palace's section of beach!
No kettle in the room but there was supposed to be a coffee machine on each floor but there wasn't on ours (first floor) Also no drinks in mini bar.
The meat in the restaurant was amazing the beefsteak and lamb were the most tender and tasty I've ever had!
The sausages, potatoes and pretzel bread in the Biergarten were delicious.
The room was a great size and very clean.
The white wine on tap was very nice.
The negatives...
85% of the staff were miserable and rude. I had learnt to say "please" and "thankyou" in Bulgarian and was always pleasant and smiley to the staff but the vast majority never cracked a smile all week..
The cocktails bore no resemblance to cocktails as I know them! On our first day we asked for a Pina Colada at the pool bar and were given what appeared to be orange cordial with a bit of rum in it... When I looked at the bartender he said "I know its supposed to be white but..." and just shrugged his shoulders!!! Every other cocktail was unrecognisable so in the end we just stuck to the wine!
The beach.... On the first day we went down to the beach and sat on the left hand part which was lovely -like a little cove. The next day, we went there again and, after 5 minutes, two men (who had been sat there the previous day also,) came over and ppinted at our wristbands and said we weren't allowed there as it was a a paid zone. Why hadn't they told us that the day before?? They had been sat right next to us, watching us. We then got told that our beach was the middle part which was vile! Piles of seaweed and hordes of sand flies. If you went for a paddle, the seaweed wrapped round your legs. By the end of the week we had observed and it seemed as if they were moving all pf the seaweed off the 2 paying zones (for Nessebar Mare and bay) and dumped it all on the supposedly 5* Palace's section of beach!
No kettle in the room but there was supposed to be a coffee machine on each floor but there wasn't on ours (first floor) Also no drinks in mini bar.
Hotel response
Comment: 17 October
Dear Elaine M,
Thank you for your review.
We are delighted to hear that you enjoyed the spaciousness and cleanliness of our rooms, where comfort meets the allure of the Black Sea.
It warms us to know that our efforts to create a family-friendly environment with activities to energize the body and spirit were elements of your stay that you valued. We believe in providing a smorgasbord of gastronomic delights and invigorating activities, all amidst the picturesque tapestry of the Black Sea's shores, where every moment is infused with the potential for discovery and relaxation.
Our employees from different countries and nationalities bring different behaviour forms and can sometimes give the wrong impression. None of the employees, though, is determined to be rude and miserable, an expression we think is inappropriate to use within an opinion or evaluation. We strive every day to adjust and amend certain service forms and apologize for any inconvenience.
As for our star category, we would like to clarify that this corresponds to a required minimum standard of products and services that must be available to guests and is regulated by a national authority.
Regarding the mini-bar, we kindly ask our guests to prefer to our detailed hotel description, we offer a mini fridge to cool your own drinks and food, baby food, or medicines, but no mini-bar (only available on request for a fee, extra service).
We appreciate both your positive comments and the areas for improvement that you highlighted, and we assure you that we strive to provide the best possible experience for all our guests and always work on improvements.
We hope to welcome you again.
Kind Regards
The SOL Nessebar Resort Team
Guest Experience Management
Thank you for your review.
We are delighted to hear that you enjoyed the spaciousness and cleanliness of our rooms, where comfort meets the allure of the Black Sea.
It warms us to know that our efforts to create a family-friendly environment with activities to energize the body and spirit were elements of your stay that you valued. We believe in providing a smorgasbord of gastronomic delights and invigorating activities, all amidst the picturesque tapestry of the Black Sea's shores, where every moment is infused with the potential for discovery and relaxation.
Our employees from different countries and nationalities bring different behaviour forms and can sometimes give the wrong impression. None of the employees, though, is determined to be rude and miserable, an expression we think is inappropriate to use within an opinion or evaluation. We strive every day to adjust and amend certain service forms and apologize for any inconvenience.
As for our star category, we would like to clarify that this corresponds to a required minimum standard of products and services that must be available to guests and is regulated by a national authority.
Regarding the mini-bar, we kindly ask our guests to prefer to our detailed hotel description, we offer a mini fridge to cool your own drinks and food, baby food, or medicines, but no mini-bar (only available on request for a fee, extra service).
We appreciate both your positive comments and the areas for improvement that you highlighted, and we assure you that we strive to provide the best possible experience for all our guests and always work on improvements.
We hope to welcome you again.
Kind Regards
The SOL Nessebar Resort Team
Guest Experience Management
Group traveller
Comment: 10 Oct 2024
Stayed in: Sep 2024
All expectations met and much more. Great facility, good hosts!
Great facility, lots of variety, something for every taste, i.e. pools, direct sea access, entertainment, shows, sports, clean rooms. Our highlight was the Bulgarian cuisine, with lots of fruits, yogurts, vegetables, salads etc. We will see you again next year!
Hotel response
Comment: 11 October
Sehr geehrter Maik Z.
Vielen Dank für Ihre Bewertung.
Wir freuen uns sehr, dass Sie sich wohl gefühlt haben bei uns, und unser gastronomisches Angebot mit über 300 verlockenden Speisen, darunter eine frische Salatbar, eine Bar mit frischem Obst und eine Dessertbar, Sie ebenso überzeugen konnte.
Wir sind begeistert zu hören, dass Ihnen die Hotelanlage mit 7 Hektar großem Park und Einrichtungen, die perfekte Lage unseres Hotels, von der aus Sie die Nessebar-Altstadt und Sunny Beach erkunden können, nur wenige Meter vom Strand entfernt, gefallen haben.
Vielen Dank, dass Sie bei uns waren.
Wir hoffen, wir dürfen Sie bald wieder bei uns willkommen heißen.
Mit freundlichen Grüßen
The SOL Nessebar Resort Team
Guest Experience Management
Vielen Dank für Ihre Bewertung.
Wir freuen uns sehr, dass Sie sich wohl gefühlt haben bei uns, und unser gastronomisches Angebot mit über 300 verlockenden Speisen, darunter eine frische Salatbar, eine Bar mit frischem Obst und eine Dessertbar, Sie ebenso überzeugen konnte.
Wir sind begeistert zu hören, dass Ihnen die Hotelanlage mit 7 Hektar großem Park und Einrichtungen, die perfekte Lage unseres Hotels, von der aus Sie die Nessebar-Altstadt und Sunny Beach erkunden können, nur wenige Meter vom Strand entfernt, gefallen haben.
Vielen Dank, dass Sie bei uns waren.
Wir hoffen, wir dürfen Sie bald wieder bei uns willkommen heißen.
Mit freundlichen Grüßen
The SOL Nessebar Resort Team
Guest Experience Management
Group traveller
Comment: 5 Oct 2024
Stayed in: Sep 2024
not the full all inc experience as hotel was closing down,however you expect what you pay for
each day the hotel removed more and more facilitys,closed bars,took all sunbeds off beach as it was last week,however when you pay for all inc facilities you expect to have all what the hotel offers,rude sullen staff except for bar man valantino he was the only entertainment from 1st till 3rd october,never again would i go to sol nessebar palace
Hotel response
Comment: 7 October
Dear Andrea H,
Thank you for your review.
We're sorry to hear that certain aspects didn't meet your expectations.
We kindly ask you to prefer our detailed hotel description and services agreed with your tour operator of choice.
Regarding our staff, none of the employees, though, is determined to be rude sullen. We always strive to adapt our service to offer every guest the best possible welcome and apologize for any inconvenience or misunderstanding.
We thank you for your top rating for our cleanliness in the hotel and the comfort of our rooms, we hope the unique seaside location of our hotel, just 2.5 km away from Nessebar Old Town, will allow us to welcome you back.
Kind Regards
The SOL Nessebar Resort Team
Guest Experience Management
Thank you for your review.
We're sorry to hear that certain aspects didn't meet your expectations.
We kindly ask you to prefer our detailed hotel description and services agreed with your tour operator of choice.
Regarding our staff, none of the employees, though, is determined to be rude sullen. We always strive to adapt our service to offer every guest the best possible welcome and apologize for any inconvenience or misunderstanding.
We thank you for your top rating for our cleanliness in the hotel and the comfort of our rooms, we hope the unique seaside location of our hotel, just 2.5 km away from Nessebar Old Town, will allow us to welcome you back.
Kind Regards
The SOL Nessebar Resort Team
Guest Experience Management
Location
7 b, Aurelia Boulevard, Nesebar, 8230, Bulgaria|1.66 km from city centre
10 things to dowithin 1.49 km
2.50 km
2.61 km
2.75 km
2.82 km
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
1 years old and under
Free
Pets not allowed
Breakfast available
Breakfast options
American breakfast, Continental breakfast, English breakfast, Gluten free breakfast, Vegan breakfast, Vegetarian breakfast
Breakfast price
Please contact hotel for price information
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Parking is subject to availability due to limited spaces. All cots are subject to availability. Please note that the Aquapark is seasonal and is open only from 1 June until 30 September. Please note that the Italian restaurant Osteria del Golfo is open from 15 May until 30 September, the Sushi rolls and sea food at Umi Japanese Corners from 1 June until 1 September, the Spanish tapas and cocktails in Taperia Malecon from 1 June until 30 September, Biergarten from 15 May until 30 September and the Embarcadero Bar from 1 June 15 September. When booking 9 rooms or more, different policies and additional supplements may apply
This hotel accepts the following payment methods:
Sol Nessebar Palace All Inclusive: FAQs
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